Here is a sample of comments made by our clients related to our work:
University College: Always made sure questions were addressed, input verified at each step. Great job! Count your firm among those we'd like to stay with over time.
Upstate: Always a pleasure to work with people who are skilled, attentive, agreeable, responsive, understanding and discreet.
National Grid: Team effort was very professional, stayed on track and checked in on the progress at an appropriate pace. The team showed great respect for the project objectives, timelines and support. Great job!
Loretto: Very thorough, quality report/study. RMS gained a quick understanding of the facility, its residents, dementia, assisted living programs, etc.
Grace Episcopal Church: Exceptional ability to translate the needs of a non-technical user group into an appropriate research strategy and communicate the results and recommendations in clear terms. RMS personnel conducted the focus groups with a professional ease that made the experience interesting and enjoyable as well as useful!
RMSCO: Personal service by principals! Great knowledge and experience base. Very thorough and professional.
The Pyramid Companies: I know the RMS reputation to be based on integrity, hard work, thoroughly professional.
Excellus (BlueCross/BlueShield): The entire project was handled very efficiently. Mark is an excellent Moderator and a pleasure to work with.
CNY Works: RMS's research delved even more deeply and thoroughly than I expected. To the point, Mark and Megan communicated results, questions and comments thoroughly. Absolutely, RMS is highly qualified, very professional. Thank you. Looking forward to working with you again.
SyraHealth: Quality Work, Great Job!
Lean Manufacturing: Very competent and professional.
Auburn Enlarged City Schools: RMS (Vance) was most receptive to questions, comments, suggestions. Rationale and explanations were clear, helpful.
GHI: RMS staff was responsive and provided complete information. We were very pleased with the results and have actually already recommended RMS to another department here.
Designworks: Professional, thorough, and complete. Thanks for meeting our tight deadlines!
CCFG Food Mgt. Corp.: Really understood what we were looking to get out of the research.
North Country Savings Bank: The opportunity to contribute to the customization of the survey was significant. I already have (referred RMS to a colleague) - the professionalism and quality of the work and the survey analysis as well as the board presentation were excellent.
Health Alliance IPA and PHO: Very responsive to needs. Adaptable. Can problem solve. Very pleased with the outcome of our project. Interaction throughout the engagement was excellent.
Cortland Regional Medical Center: I was given periodic updates on the progress of the project and considerable involvement in the preparation phase. RMS just did an overall outstanding job, staff easy to work with, report generated was easy to understand and build future plans on. Report validated a number of our suspicions but was still worth doing. I have received a number of comments from managers and board members as to how thorough and useful the report is.
Southern Hills Pres. Corp.: Phone calls and email were just enough contact. Good client interaction, well presented data, comprehensive report.
Rensselaer County Retail Development: Professional and knowledgeable
