Shannon has over 20 years of experience in the healthcare industry, specifically with care management, program oversight, and assisting physician practices transform their operations to optimize patient outcomes, as well as become more efficient. Shannon provides oversight to the healthcare transformation team, providing valuable insights on various initiatives related to regulatory compliance and practice management techniques. Shannon is also very active in her community, serving on the Board of Directors for the non-profit organization Parents of Special Children, as well as a designated Ambassador for the Fulton Block Builder Program.