The Right Type of Research Matters.
Since 2002, our core services focus on providing qualitative and quantitative methodologies to address your specific research needs. Whether you’re looking to gather opinions and perceptions, or you’re interested in analyzing data for effective decision-making—boom, done!
The Benefits are Endless.
Gain an advantage over your competitors by monitoring markets to discover emerging trends and the latest innovations.
We’ll plant, you harvest. We generate useful reports to help you understand our recommendations and plan your next steps.
Take care of those who matter most. Increase customer loyalty and engage them in their experiences. Focus on Voice of the Customer (VoC) and feedback.
Establish your market positioning, benchmark and monitor your progress to make decisions and take action.
Gauge your customer insights and reactions to new products or services to stay a step ahead of your competition.
Unearth a bunch of gems—communication preferences, risk analysis, reputation, potential issues, trend analysis, brand equity, and more.
What We Do.
Feasibility Studies | Image & Awareness | Competitive Assessment
Employee Surveys | Satisfaction Surveys | Market Research Recruiting | Location Analysis
How We Do It.
• Focus Groups (Online & In-Person)
• In-Depth Interviews (IDIs)
• Intercept Surveys
• Mystery Shopping
• Digital Engagement
• Online Surveys
• Telephone & Text surveys
• Mail & Paper Surveys
• Mixed-Mode Surveys
• Panel Research
• Data Analysis
Industries We Work With.
Automotive | Banking | Education | Energy* | Financial Services | Food + Beverage | Government
Healthcare | Manufacturing | Non-Profit | Real Estate | Retail | Telecommunications | Utilities*
Facility Rental | Recruiting | Moderating | Reporting
*RMS is proud to be a NYSERDA approved vendor for data collection