What Do You Need to Know?


The Right Type of Research Matters.

Since 2002, our core services focus on providing qualitative and quantitative methodologies to address your specific research needs. Whether you’re looking to gather opinions and perceptions, or you’re interested in analyzing data for effective decision-making—boom, done!

The Benefits are Endless.

competitive edge Sharpen Your Edge.
Gain an advantage over your competitors by monitoring markets to discover emerging trends and the latest innovations.
reports recommendations Reap What You Sow.
We’ll plant, you harvest. We generate useful reports to help you understand our recommendations and plan your next steps.
Stay connected Stay Connected.
Take care of those who matter most. Increase customer loyalty and engage them in their experiences. Focus on Voice of the Customer (VoC) and feedback.
benchmark market research Build a Game Plan.
Establish your market positioning, benchmark and monitor your progress to make decisions and take action.
customer feedback reaction Brace for Impact.
Gauge your customer insights and reactions to new products or services to stay a step ahead of your competition.
market research Find Buried Treasure.
Unearth a bunch of gems—communication preferences, risk analysis, reputation, potential issues, trend analysis, brand equity, and more.

What We Do.

Feasibility Studies | Image & Awareness | Competitive Assessment

Employee Surveys | Satisfaction Surveys | Market Research Recruiting | Location Analysis


How We Do It.

Qualitative Research

 Focus Groups (Online & In-Person)
• In-Depth Interviews (IDIs)
• Intercept Surveys
• Mystery Shopping


Quantitative Research

• Online Surveys
• Telephone & Text Surveys
• Mail & Paper Surveys
• Mixed-Mode Surveys
Research Panel
• Data Analysis

Industries We Work With.

Banking / Credit Unions | Education – School Districts / Higher Education | Energy* | Food + Beverage | Government
Healthcare | Manufacturing | Non-Profit | Real Estate | Retail | Telecommunications | Utilities*

Services Offered.

Facility Rental | Recruiting | Moderating | Reporting

*RMS is proud to be a NYSERDA approved vendor for data collection

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