The Research Bunker

Welcome to the Research Bunker, a blog authored and managed by the staff at RMS. Subscribe today to stay up to date on the latest trends in the market research industry.

  1. NYS Fair 2018

    Butter, Beef Sundaes & ZZ Top: The Annual New York State Fair Survey Results Are In!

    The following blog post was written by Maggy Stewart, Marketing Coordinator & Graphic Designer at RMS. View the infographic here. According to a recent poll of Central New Yorkers conducted by Research & Marketing Strategies, Inc. (RMS), fairgoers have a lot to be excited about this year. With 87 percent of survey respondents planning to Read more

  2. Community Health Assessment Guidelines

    Community Health Needs Assessment: Guidelines You Need To Know

    The following blog post was written by Mark Dengler, President of RMS. It’s hard to believe that it’s that time again — regulators are looking for New York counties and healthcare systems to update and refresh their local community healthcare priorities by conducting a Community Health Assessment (CHA). Additionally, many non-profit hospitals are also coming Read more

  3. Top Market Research Companies

    Blog Series: How To Choose The Right Market Research Vendor Part II

    The following blog post was written by Erica Winters, Supervisor of Research Analytics. This is the second post of a two-part series providing insider tips on selecting the right market research professionals. If you missed the first part, catch up by checking it out here. In the first part of this series, we covered the Read more

  4. How to conduct market research

    Blog Series: How To Choose the Right Market Research Vendor

    The following blog post was written by Erica Winters, Supervisor of Research Analytics. This is the first blog post of a two-part series providing insider tips on selecting the right market research professionals. Picture this — you’ve just been asked to lead your department’s efforts in solving [insert problem here]. Maybe you want to improve your Read more

  5. Customer Experience Satisfaction Surveys

    Here’s What You’re Doing Wrong With Your Customer Surveys

    And 3 easy ways to fix them for enhanced customer experience & brand engagement. The following blog post was written by Maggy Stewart, Graphic Designer & Marketing Coordinator at RMS. It happens every day and most of us, as ever-evolving consumers, are so used to it that we think nothing of it. After you hit Read more

  6. Healthcare Surveys and Research

    The Most Important Things to Consider When Selecting Your Patient Satisfaction Firm

    The following blog post was written by the RMS Business Development Team. With a large number of healthcare consulting & research firms out there, how do you go about selecting the best fit for your consultative needs? Whether it’s patient satisfaction surveys or health needs assessments you’re looking to conduct, partnering with a healthcare consulting Read more

  7. Customer Onboarding

    Are Your Customers Jumping Ship?

    3 ways to get customers on board with your brand. The following blog post was written by Maggy Stewart, Graphic Designer & Marketing Coordinator at RMS. How important do you think it is to make your customers happy and keep them coming back for more? Your answer to that question is the answer to how important Read more

  8. NYS PCMH Recognition

    The New York State PCMH™ Recognition Program Is Here

    The following blog post was written by Susan Maxsween, Senior Director of Healthcare Operations & Compliance at RMS. The New York State Department of Health established a partnership with the National Committee for Quality Assurance (NCQA) with the goal of launching an enhanced payment model that focuses on patient-centered practice transformation in all New York Read more

  9. Importance of Patient Satisfaction Surveys

    3 Reasons You Should Really Take That Patient Satisfaction Survey

    The following blog post was written by Christine Benn, Business Development Coordinator at RMS. In a world where we seem to be inundated with surveys (like receipt surveys and purchase experience emails), which ones are worth filling out? Believe it or not, your healthcare provider’s patient satisfaction survey is one survey that’s well worth your Read more

  10. Outpatient Surgery Magazine

    Patients Will Be Judging Your Facility. Are You Ready for That?

    The following blog post was written by Maggy Stewart, Graphic Designer & Marketing Coordinator at RMS. Do you know how to score high in health rating systems? Equally (if not more) important, do you know what to do when you don’t score high in health rating systems? In the December 2017 issue of Outpatient Surgery Read more

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