Tag Archives: RMS

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  1. COVID-19 Concerns in the Workplace

    As the number of COVID cases in our CNY area is on the rise, businesses across the state, RMS included, are keeping up with government guidelines and safety protocols to ensure safe and efficient working environments, both in the office and working remotely.   During this time of plan activation, the RMS team is encouraging Read more

  2. PCMH™ Requirement Changes Coming in 2022

    If you haven’t heard already, NCQA (National Committee for Quality Assurance) has issued some substantial changes to the PCMH™ reporting measures for the coming year. If you’re a practice pursuing or sustaining PCMH Recognition, here’s what you and your team need to know about the NYS PCMH™ Recognition changes, effective January 1, 2022. Notable Changes Read more

  3. Patient-Centered Medical Home (PCMH) Client Satisfaction Testimonials

    We love happy clients! Here’s a look at a few Patient-Centered Medical Home (PCMH) client testimonials we wanted to share with the world. View more client testimonials here.

  4. Satisfaction Surveys for the Win

    We know you care about your employees, and if you want to hear from them, all you have to do is ask. Navigating Everyone’s New NormalNow is the time to find out exactly how your team is feeling and how they’re adjusting as you all move forward and make plans for your next steps. Some Read more

  5. That’s a Wrap for 2020 PCMH Recognition

    The following blog post was written by Shannon Beebe, Manager of Healthcare Operations. It is hard to believe that we are approaching the end of 2020. What a year it has been! COVID-19 has impacted our entire nation, including how and where we receive primary care. Telemedicine, and video conferencing, as a means of receiving Read more

  6. Quantitative vs Qualitative Research

    The following blog post was written by Sara Cruz, Research Analyst at RMS. Market research can be broken down into quantitative research, qualitative research, or a combination of both. Simply stated, quantitative research is the process of collecting and analyzing numerical data, while qualitative data involves collecting and analyzing non-numerical data. What does this mean? Read more

  7. RMS Recognized Nationally as Leader in Healthcare—Named the 7th Largest Patient-Satisfaction Measurement Firm

    We are happy to announce that Modern Healthcare has ranked Research & Marketing Strategies, Inc. the 7th largest patient-satisfaction measurement firm in the United States, according to its recent survey. For fourteen years, RMS has been a national leader in patient satisfaction surveying, growing its market research business within the healthcare industry and assisting numerous Read more

  8. Worried about getting customers in this dynamic new world?

    How market research can help you discover what your customers need and expect to keep them buying your services and products. The following blog post was written by Sara Cruz, Research Analyst at RMS. When the COVID-19 pandemic hit in March of 2020, everything changed. With stay-at-home orders, businesses closing physical locations and the abrupt Read more

  9. Have Your Customer’s Preferences Changed as a Result of COVID-19?

    Have customer needs changed? This is a common question that is differentiating the businesses who thrive from those who do not during this time of change. Understanding evolving consumer preferences following COVID-19 is not only important in terms of customer relations, but it also helps ensure you’re investing in the avenues your customers prefer and Read more

  10. Market Research in Times of COVID-19

    Within the last few months of the COVID-19 virus impact, consumers and business owners, alike, have been faced with a rapidly changing world that has affected every aspect of their lives—market research included. With the addition of shelter-in-place orders, there is a noticeably positive shift in response rates for market researchers. The RMS team has Read more

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