Tag Archives: Healthcare Market Research

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  1. Choosing the right ICH CAHPS vendor

    This Is How You Should Go About Choosing the Right ICH CAHPS®* Vendor

    The following blog post was written by Maggy Stewart, Graphic Designer & Marketing Coordinator at RMS. A new year means a new In-Center Hemodialysis (ICH) CAHPS survey season. At RMS, we’re diving into 2018 by closing the books on the ICH CAHPS 2017 Fall Survey cycle and prepping new and existing clients for the 2018 Read more

  2. RMS Ranked One of the Largest Patient Satisfaction Measurement Firms in the U.S.

    RMS Ranks as One of the Largest Patient Satisfaction Measurement Firms in the Country

    The following blog post was written by Maggy Stewart, Graphic Designer & Marketing Coordinator at RMS. Modern Healthcare has ranked Research & Marketing Strategies, Inc. (RMS) one of the largest patient-satisfaction measurement firms in the United States. Celebrating its milestone 15-year anniversary in 2017, RMS continues to grow its consulting and survey business within the Read more

  3. CG CAHPS Scores

    Results Are In: RMS Clients Scores Higher Than the National Average

    The following blog post was written by Maggy Stewart, Graphic Designer & Marketing Coordinator at RMS. The Agency for Healthcare Research & Quality (AHRQ) recently posted the results from their Consumer Assessment of Healthcare Providers and Systems (CAHPS) Clinician & Group Survey 2016 data submissions. How well providers communicate with patients is the highest scoring Read more

  4. Healthcare Update! Acronyms You Need to Know!

    The following blog post was written by Christine Benn, Business Development Coordinator at RMS. As the healthcare industry continues to grow and evolve, we are finding ourselves with more and more acronyms to remember. As a research firm, we want to help you stay up to date and informed on the latest acronyms we are Read more

  5. Don’t Postpone, Move Forward with OAS CAHPS Surveying

    The following blog post was written by Mark Dengler, President of RMS.  The Centers for Medicare & Medicaid Services (CMS) has proposed delaying implementation of the mandated 2018 date for the Consumer Assessment of Healthcare Providers and Systems Outpatient and Ambulatory Surgery Survey (OAS CAHPS). As a result, many ambulatory surgery center facilities are trying Read more

  6. Hospital Revenue Management In-Depth Interviews – Case Study

    This blog post was written by Erica Winters, Sr. Research Analyst & Social Media Strategist, and is a summary of a recent project completed by Research & Marketing Strategies, Inc. (RMS). Background: A consulting company recently partnered with RMS to conduct hospital revenue management research. The client wanted to better understand the hospital merger/acquisition process as Read more

  7. MIPS CAHPS CMS Approved Vendor

    RMS Receives CMS Approval to Administer the MIPS CAHPS Survey

    The following blog post was written by Maggy Stewart, Graphic Designer & Marketing Coordinator at RMS. Research & Marketing Strategies, Inc. (RMS) announced it has received final approval from Centers for Medicare & Medicaid Services (CMS) to conduct the Merit-based Incentive Payment System Consumer Assessment of Healthcare Providers and Systems Survey (MIPS CAHPS)® for the Read more

  8. PCMH 2017

    The Redesigned PCMH™ Recognition Process is Here. How’s Your Practice Shaping Up?

    The following blog post was written by Maggy Stewart, Graphic Designer & Marketing Coordinator at RMS. This past March, the National Committee for Quality Assurance (NCQA) launched the redesigned Patient-Centered Medical Home (PCMH) Recognition program, which includes an ongoing, sustained recognition status with an annual check-in and reporting. Redesigned program features replaced the previous program’s three-year Read more

  9. RMS anniversary

    Cheers to 15 years!

    Cinco de Mayo is a significant day for Research & Marketing Strategies, Inc. (RMS). This year, May 5th marks RMS’ 15th year of helping clients better understand their market perception through comprehensive data collection, surveying, assessments, focus groups and interviews. This impressive milestone marks a long journey from a three-person operation providing market research, to Read more

  10. HCAHPS Update: Using Patient Experience Information in Hospitals

    The following post was written by Samadhi Moreno, Healthcare Research Associate at RMS. The Agency for Healthcare Research and Quality (AHRQ) recently announced a new exciting research project titled: “Using Patient Experience Information in Hospitals: A survey of Hospital Quality Leaders.” The project aims to answer the following questions: How do hospitals collect patient experience Read more

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