Category Archives: Healthcare

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  1. So Your Practice Has Officially Earned their PCMH Recognition. Hurray! Now What?

    First of all, congratulations for your continued commitment to PCMH (Patient-Centered Medical Home) Recognition through your practice’s recent recognition. No doubt this was a journey, and your accomplishments are well-deserving of celebration (happy dance and party hats encouraged). Once the confetti has settled, it’s time for your practice to think “next steps” to keep the Read more

  2. The Impact of Social Determinants of Health on Patient Outcomes

    The following blog post was written by Shannon Beebe, Manager of Healthcare Operations. RMS Healthcare is pleased to provide ongoing relevant information on healthcare trends and specific transformation activities. We understand the importance of identifying and assessing Social Determinants of Health and the impact on care delivery and management. Social Determinants of Health (SDoH) play Read more

  3. NCQA Updates for 2020 You Should Know

    We would like to take this opportunity to share recent updates with you pertinent to PCMH™ Recognition. National Committee for Quality Assurance (NCQA) continues in their commitment to New York State Patient-Centered Medical Home (NYS PCMH) Recognition. They recently announced that effective January 1, 2020 that attestations for specific NYS PCMH criteria would not be Read more

  4. What are CAHPS® Surveys?

    The following blog post was written by Sara Cruz, Research Associate at RMS. Consumer Assessment of Healthcare Providers and Systems (CAHPS) standardized surveys are designed to help health care organizations use data collected from patients to identify strengths and areas of improvement, as well as track the improvement of quality care over time. CAHPS surveys Read more

  5. How to Choose Your ACO CAHPS® Vendor

    This blog post was updated by Heather Kubacki, Graphic Designer & Marketing Coordinator at Research & Marketing Strategies (RMS). Research & Marketing Strategies, Inc. (RMS) has once again received approval from the Center of Medicare & Medicaid Services (CMS) and the Consumer Assessment of Healthcare Providers and Systems (CAHPS®) for ACOs Survey Project Team to Read more

  6. 4 Tasks of a Care Manager | Patient-Centered Medical Homes (PCMH) Updated 2019

    The following blog post was written & updated by Susan Maxsween, Vice President of Healthcare Consulting & Operations With the growth of patient-centered medical homes (PCMH) and the push for VBP agreements in NYS, care managers are expected to serve an increasing role in managing high risk patients. Long-term transformation and healthcare delivery system reform will rely on the work of Read more

  7. What are the Steps in the PCMH Process? (Updated)

    By Susan Maxsween Updated 3/22/19 from a previous blog post Practices making the commitment to become a Patient-Centered Medical Home (PCMH) are embarking on an exciting, enlightening, and an empowering journey. Practices also recognize that this journey can be complex, challenging, and in the end, extremely rewarding. This process may require re-engineering of operating structure, development Read more

  8. Improve Patient Engagement

    These 3 Tactics Can Improve Your Patient Engagement & Overall Scores

    The following blog post was written by Maggy Stewart, Marketing Coordinator & Graphic Designer. As a CMS-approved CAHPS Survey provider and healthcare consulting research firm with over a decade of patient satisfaction surveying experience, it is our job and our goal as a survey vendor and consultant to provide our clients with the tools and Read more

  9. MIPS QPP Improvement Activities

    Patient Satisfaction Surveying Can Earn MIPS Points

    The following blog post was written by Susan Maxsween, Vice President of Healthcare Operations & Consulting at RMS. Positioning your practice to succeed in our ever-changing landscape of patient care delivery is vitally important. One means to achieve alignment with MIPS quality improvement activities is to attest to patient satisfaction surveying. This is an activity Read more

  10. Community Health Assessment Guidelines

    Community Health Needs Assessment: Guidelines You Need To Know

    The following blog post was written by Mark Dengler, President of RMS. It’s hard to believe that it’s that time again — regulators are looking for New York counties and healthcare systems to update and refresh their local community healthcare priorities by conducting a Community Health Assessment (CHA). Additionally, many non-profit hospitals are also coming Read more

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