Time to think about Spring ICH CAHPS

You still have time! You have until Wednesday, February 28, 2024 to authorize your ICH CAHPS® patient survey vendor for the upcoming spring cycle.

We know you need high response rates, and we know you need a team of experts that can deliver above and beyond your expectations. At RMS Healthcare, we’re more than just your survey vendor, we’re your partner. We work with you directly to conduct ICH surveys by mail, by phone, or both, depending on your facility needs.

RMS Healthcare will:

• Walk you through each step of the CAHPS process
• Keep pricing affordable
• Consistently attain high survey response rates
• Provide customized collateral to encourage patient participation
• Provide added extras to improve the patient survey process

Click to View ICH CAHPS Smart Sheet Overview

Click to Request a Quote

If you have any questions or would like to learn more about authorizing RMS Healthcare as your ICH CAHPS patient survey vendor, reach out any time.

Relational RMS Blogs:

RMS Recognized Nationally as Leader in Healthcare
RMS Recognized Nationally as Leader in Healthcare—Named the 7th Largest Patient-Satisfaction Measurement Firm

It’s good to know. We’re here for you.

Call us today, to see how we can help your organization.


Interested in conducting a market research project with RMS?

Contact our Vice President of Corporate Development, Sandy Baker at SandyB@RMSresults.com or call 1-866-567-5422.


About RMS Healthcare

Since 2010, RMS Healthcare, a division of Research and Marketing Strategies, Inc., has been leading healthcare organizations to embrace operational changes to improve the quality driven approach in providing patient-centered care delivery. We understand that every health system presents unique scenarios, challenges and ultimately, a passion to succeed. We work closely with our clients to cultivate cohesive and long-term partnerships. We have extensive experience in aligning practices to develop, implement and adopt processes to ensure sustainable success that embodies the tenants of the Patient-Centered Medical Home (PCMH) model of care delivery, experience in leading Federally Qualified Health Centers (FQHC) through the certification process. RMS Healthcare also has extensive experience in providing targeted healthcare consultative services based upon unique client needs.


About RMS

Research & Marketing Strategies, Inc. (RMS) is a full-service market research firm in Central New York. Formed in 2002, RMS helps organizations that are looking to know more about their customers and/or potential customers. They conduct surveys, focus groups, mystery shopping, studies and analysis. Each project is customized and gets personal attention by the best in the business. RMS has a reputation for getting results and offers an independent means to conduct telephone, on-line and mail surveying, In-depth interviews, intercept interviews, and participant recruitment as well as focus group hosting through QualiSight, its onsite call center and focus group facility. Taking advantage of the region’s reputation for being a great market study barometer, RMS recruits and moderates for focus groups, community forums and town meetings.