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At RMS, we’re dedicated to finding the best talent from a wide range of disciplines and experiences. Explore our dynamic career opportunities. Become a game-changer in the market research industry.


Current Job Opportunities at RMS

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Research Analyst   Read more

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Join the Team:

RMS is hiring a full-time, Research Analyst to join our collaborative team of go-getters in the Analytics Department. The Research Analyst is a client-facing role primarily responsible to assure quality analysis and reporting is delivered to RMS clients based upon contracted research projects. This individual will leverage analytical expertise to support various client research projects as assigned. Tasks may involve proposing and designing market research methodologies best suited for a client’s project(s), writing scripts, surveys, and interview guides to support research activities, client communications, reviewing and analyzing data to articulate in reports, and presenting information to clients in an informative and consultative format. This position works as part of the RMS project team on assigned work, taking total responsibility to ensure that primary and secondary research is completed on behalf of client projects. The Research Analyst works collaboratively with the other Analytics team members. The position requires preparation of research reports and presentations, incorporating key take-away findings, recommendations, and next steps. This position is eligible for a hybrid work model.

SPECIFIC DUTIES AND RESPONSIBILITIES:

  • Serves as analytical point person among the core project team, providing valuable input and insight on various client and company research initiatives.
  • Conducts proactive research activities on current client projects using secondary data sources and relevant search engine tools and websites.
  • Collaborates with multiple RMS departments as appropriate in the overall management of client projects.
  • Works with the research team members to complete work for clients to meet deadlines. This requires the ability to participate in multiple market research projects simultaneously. Specific duties could include: conducting direct client communications, running an effective (agenda driven) project kickoff meeting, creating the survey script/guide, programming the script/guide into a survey program, analyzing the data, creating a professional insightful summary report, and delivering the results to the client via an in-person or virtual meeting.
  • Works with the Research Analytics team members to analyze and interpret primary data, identify key findings, and trends.
  • Proactively reviews marketing and market research industry activities, websites, and reports, staying abreast of new trends and competitive activities.
  • Assists in the writing of company blog articles

MINIMUM POSITION REQUIREMENTS:

  • Bachelor’s Degree required; Master’s Degree preferred.
  • Minimum of three years’ experience leading projects in a market research capacity.
  • Maintains a professional and collaborative and cooperative team approach throughout all aspects of work, focusing on the combined contributions.
  • Proficient oral and written communication skills expected. Strong attention to detail required.
  • Excellent working knowledge of Microsoft Office (specifically advanced knowledge of Excel, Power Point, and Word) software.
  • Working knowledge of survey programming software (such as Qualtrics, Remark, SNAP, Survey Monkey, etc.).
  • Demonstrated ability to conduct Internet research and interpret data into actionable findings.
  • Ability to work independently and follow through on own initiative is essential. Time management and organizational skills are essential to the position.
  • Ability to manage multiple complex projects and prioritize tasks to meet deadlines.
  • Ability to work with other members of the RMS team to ensure efficient project management for broad spectrum projects.
  • Excellent interpersonal skills and ability to work with diverse groups of people required.
  • Advanced statistical analysis experience is preferred.

PHYSICAL REQUIREMENTS
Ambulatory                        15%
Sedentary                            85%
Computer Work                 75%
Travel                                   minimal

*This position may require access to patient Protected Health Information (PHI) and may also involve access to electronic Protected Health Information (ePHI). Those in this position are required to comply with all final regulations including the Health Insurance Portability and Accountability Act of 1996 (HIPAA). Intentional or inadvertent disclosure of PHI or ePHI violates federal law and can result in termination and/or fines. Additionally, employees in this position are required to notify the Privacy and/or Security Officer of any suspected incidents whereby RMS is not in full compliance with HIPAA. RMS will provide HIPAA training opportunities and venues for the employee to remain abreast of HIPAA requirements.

To apply, please submit a resume, salary requirements and cover letter to the following:

Karina Tennant
Research & Marketing Strategies, Inc.
15 East Genesee Street, Suite 210
Baldwinsville, New York 13027
Or via e-mail to: Info@RMSresults.com


Research Associate  Read more

APPLY NOW

Join the Team:

RMS is hiring a full-time, Research Associate plays an essential role supporting the Analytics Division research projects. This involves conducting secondary research (public and paid services) and supporting primary research data collection and administration. The Research Associate will interact with the clients as needed and addresses project needs in coordination with the department manager. They will also provide analytical support to the designated RMS team(s) on various marketing and marketing research projects, assisting in preparation of proposals, cost sheets, various fieldwork components, final reports and other project deliverables for clients. This position is eligible for a hybrid work model

SPECIFIC DUTIES AND RESPONSIBILITIES:

  • Assists with various assigned project tasks, paying particular attention to deliverables and specified timeframe deadlines.
  • Serves as part of the core project team, providing valuable input and insight on various client initiatives and RMS initiatives.
  • Assists in the programming of surveys in statistical software, script writing and other project fieldwork components.
  • Works with the Manager of Research Analytics and other team members to analyze and interpret primary data, identify key findings, and trends.
  • Assists in the preparation of client reports and following a general report format.
  • Conducts research activities on current client projects using secondary data sources, using relevant search engine tools and websites.
  • Proactively reviews marketing and market research industry activities, websites, and reports, staying abreast of new trends and competitive activities.
  • Assists the Business Development team in proposal writing and cost sheet development for potential Research Analytics projects.
  • Assists in the writing of company blog articles.
  • Review and analyze existing client service satisfaction survey results.
  • Performs other duties as requested.

MINIMUM POSITION REQUIREMENTS:

  • Bachelor’s degree in business administration or marketing (or related field).
  • Effective oral and written communication skills.
  • Excellent working knowledge of Microsoft Office (Word, Excel, Power Point and Publisher) software.
  • Ability to work independently and follow through on own initiative is essential.
  • Ability to manage multiple priorities, with frequent time constraints required.
  • Excellent interpersonal skills and ability to work with diverse groups of people, required.

PHYSICAL REQUIREMENTS
Ambulatory                        15%
Sedentary                            85%
Computer Work                 75%
Travel                                    minimal

*This position may require access to patient Protected Health Information (PHI) and may also involve access to electronic Protected Health Information (ePHI). Those in this position are required to comply with all final regulations including the Health Insurance Portability and Accountability Act of 1996 (HIPAA). Intentional or inadvertent disclosure of PHI or ePHI violates federal law and can result in termination and/or fines. Additionally, employees in this position are required to notify the Privacy and/or Security Officer of any suspected incidents whereby RMS is not in full compliance with HIPAA. RMS will provide HIPAA training opportunities and venues for the employee to remain abreast of HIPAA requirements.

To apply, please submit a resume, salary requirements and cover letter to the following:

Karina Tennant
Research & Marketing Strategies, Inc.
15 East Genesee Street, Suite 210
Baldwinsville, New York 13027
Or via e-mail to: Info@RMSresults.com


Telephone Survey Associate – Call Center Read more

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Join the Team:

RMS is hiring part-time, Telephone Survey Associates to join our collaborative team of gogetters.

If you interested in part-time work to earn extra income or stay connected to the community-come join our close-knit team and become a part of the RMS family.

RMS is passionate about survey research and we are seeking team members to gather feedback from individuals across the country through outbound telephone survey calls for a wide variety of industry projects, such as healthcare, education, manufacturing, the food industry, and more.

If you are friendly, motivated, and wish to grow your communication skills, this is the part-time position for you.

The Telephone Survey Associate position allows for flexible scheduling, with availability for shifts during days, evenings, or on weekends. We work around your schedule to help provide a stable work-life balance. Calls are conducted onsite. After your 90-day introductory period, you will also accrue vacation time to use.

What You’ll Need to Succeed:
• Effective oral and written communication skills
• Comfortable using a computer and navigating the internet
• Basic Microsoft Excel skills
• Listen and type responses at the same time
• Quickly build rapport with people on the phone
• Ability to read from a script verbatim
• The ability to read, write and speak clear, fluent English (and Spanish if bilingual)

RMS is a place where everyone can actively grow and learn from one another daily. regardless of your background, if this is a role that would make you excited to come into work—let’s talk!

Research & Marketing Strategies, Inc. (RMS) is an Equal Opportunity Employer.


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Our Philosophy

Happy employees are successful employees.

Just as we care deeply about our clients and work, we also care about the people who make it all possible. Our culture sets the tone for the work that we do. And a great culture leads to a great product—just take our word for it.

I love coming to work each day and solving problems through collective strategic thinking.
Mark Dengler, President

Positivity, excitement, innovation—not only do these traits make for an amazing work community, but they spill over into how we treat each and every one of our clients, and that is an exceptional business model.
Sandy Baker, Vice President of Corporate Development

Devotion, determination, and the unrelenting drive we have to not only make our clients happy, but to also exceed their expectations—that’s what makes a great team.
Lauren Krell, Director of QualiSight Operations

When your team’s hard work pays off and you have the ability to see the positive changes our clients have been able to achieve, it’s easy to love what you do and to enjoy working with those who make the achievements possible.
Susan Maxsween, Vice President, Healthcare Consulting & Operations

RMS is renowned for exceeding our clients’ expectations. We take great pride in developing and nurturing our relationships, and that all starts with our team’s devotion to our clients’ satisfaction.
Shannon Sawyer, Manager, Healthcare Operations

We’re an organization with different divisions, but we’re collectively a united front with one goal in mind—to be our best and provide the best to our clients.
Anna Ragonese, CAHPS® Survey Operations Coordinator

Click here to view our Code of Conduct.

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