The following post was written by Samadhi Moreno, Healthcare Research Associate at RMS. The Agency for Healthcare Research and Quality (AHRQ) recently announced a new exciting research project titled: “Using Patient Experience Information in Hospitals: A survey of Hospital Quality Leaders.” The project aims to answer the following questions: How do hospitals collect patient experience Read more
Category Archives: Healthcare
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HCAHPS Update: Using Patient Experience Information in Hospitals
12 Step Program for Data Breach Response
The following blog post was written by Al Tripodi, Quality Auditor Associate at RMS. It’s probably not surprising that there has been an increasing number of HIPAA Breaches across the country. There is no question that as you hear of these breaches, you consider how to put more rigor around prevention. Here are 12 best Read more
American Board of Pediatrics Awards Credit to NCQA PCMH Recognized Pediatricians
Pediatricians associated with a practice that is a recognized Patient-Centered Medical Home (PCMH) by the National Committee for Quality Assurance (NCQA) can now be awarded Maintenance of Certification (MOC) credit by the American Board of Pediatrics (ABP). MOC is designed by and for pediatricians to encourage lifelong learning, self-assessment, and a continuous commitment to quality. Read more
Selecting a CAHPS® for ACOs Vendor
RMS is pleased to announce that we have been approved for a second year as a Centers for Medicare and Medicaid Services (CMS) vendor of the Consumer Assessment of Healthcare Providers and Systems® (CAHPS®) for Accountable Care Organizations (ACOs) survey! RMS is in its ninth year of CAHPS® survey administration, and is highly experienced in Read more
Is Your Practice HIPAA Compliant?
The following blog post was written by Al Tripodi, Quality Auditor Associate at RMS. HIPAA Privacy and Security Compliance is paramount to health care organizations, as well as any vendors or associates which have access to Protected Health Information (PHI). Violation of HIPAA can lead to termination of employment, large financial fines, and even jail Read more
The Importance of Care Coordination in the Primary Care Setting
The following blog post was written by Heather Banks, a Healthcare Transformation Coordinator at RMS. Care Coordination is paramount to ensuring management and delivery of quality-centered patient-care. The goal of care coordination is to make the primary care practice the hub of all patient care. Not only must care coordination be within the practice, but Read more
RMS is CAHPS® For PQRS Approved!
RMS is pleased to announce that we are a Centers for Medicare and Medicaid Services (CMS) approved vendor of the Consumer Assessment of Healthcare Providers and Systems® (CAHPS®) for Physician Quality Reporting System (PQRS) survey! RMS is in its ninth year of CAHPS® survey administration, and is highly experienced in the collection of data and Read more
Patient-Centered Connected Care™ Program Standards Now Available
The National Committee for Quality Assurance (NCQA) Patient-Centered Connected Care™ (PCCC™) standards are now available for non-traditional practices wishing to seek recognition of their quality-driven patient care. NCQA is offering this program in response to the plethora of choices that patients have in seeking episodic care as well as the need to emphasize the importance Read more
Criminal Attacks Now Number One Cause of Data Breaches in Healthcare
The following blog post was written by Karen Joncas, a Healthcare Transformation Coordinator at RMS. According to a recent study published by the Ponemon Institute, criminal attacks are now the number one cause of data breaches in healthcare. In the five years that the Institute has studied the privacy and security of healthcare data, there Read more
NCQA Announces Intention to Redesign PCMH™ Recognition Process
The following blog post was written by Karen Joncas, a Healthcare Transformation Coordinator at RMS. The National Committee for Quality Assurance (NCQA) has announced that it is redesigning the Patient-Centered Medical Home (PCMH) recognition process to better engage practices in an ongoing assessment of compliance with PCMH standards. Four key goals of the newly redesigned Read more