This blog post was updated by Heather Kubacki, Graphic Designer & Marketing Coordinator at Research & Marketing Strategies (RMS). Research & Marketing Strategies, Inc. (RMS) has once again received approval from the Center of Medicare & Medicaid Services (CMS) and the Consumer Assessment of Healthcare Providers and Systems (CAHPS®) for ACOs Survey Project Team to Read more

The following blog post was written & updated by Susan Maxsween, Vice President of Healthcare Consulting & Operations With the growth of patient-centered medical homes (PCMH) and the push for VBP agreements in NYS, care managers are expected to serve an increasing role in managing high risk patients. Long-term transformation and healthcare delivery system reform will rely on the work of Read more

By Susan Maxsween Updated 3/22/19 from a previous blog post Practices making the commitment to become a Patient-Centered Medical Home (PCMH) are embarking on an exciting, enlightening, and an empowering journey. Practices also recognize that this journey can be complex, challenging, and in the end, extremely rewarding. This process may require re-engineering of operating structure, development Read more

The following blog post was written by Maggy Stewart, Marketing Coordinator & Graphic Designer. As a CMS-approved CAHPS Survey provider and healthcare consulting research firm with over a decade of patient satisfaction surveying experience, it is our job and our goal as a survey vendor and consultant to provide our clients with the tools and Read more

The following blog post was written by Susan Maxsween, Vice President of Healthcare Operations & Consulting at RMS. Positioning your practice to succeed in our ever-changing landscape of patient care delivery is vitally important. One means to achieve alignment with MIPS quality improvement activities is to attest to patient satisfaction surveying. This is an activity Read more

The following blog post was written by Mark Dengler, President of RMS. It’s hard to believe that it’s that time again — regulators are looking for New York counties and healthcare systems to update and refresh their local community healthcare priorities by conducting a Community Health Assessment (CHA). Additionally, many non-profit hospitals are also coming Read more

The following blog post was written by the RMS Business Development Team. With a large number of healthcare consulting & research firms out there, how do you go about selecting the best fit for your consultative needs? Whether it’s patient satisfaction surveys or health needs assessments you’re looking to conduct, partnering with a healthcare consulting Read more

The following blog post was written by Susan Maxsween, Senior Director of Healthcare Operations & Compliance at RMS. The New York State Department of Health established a partnership with the National Committee for Quality Assurance (NCQA) with the goal of launching an enhanced payment model that focuses on patient-centered practice transformation in all New York Read more

The following blog post was written by Maggy Stewart, Graphic Designer & Marketing Coordinator at RMS. Do you know how to score high in health rating systems? Equally (if not more) important, do you know what to do when you don’t score high in health rating systems? In the December 2017 issue of Outpatient Surgery Read more

Updated December 2019 A new year means a new In-Center Hemodialysis (ICH) CAHPS survey season. At RMS, we’re diving into 2020 by closing the books on the ICH CAHPS 2019 Fall Survey cycle and prepping new and existing clients for the 2020 Spring Survey cycle. With the close of the Fall 2019 Survey data collection, Read more