Accountable Care Organizations participating in the Medicare Shared Savings Program (MSSP) will need to select a certified vendor for the ACO CAHPS survey by September 22, 2014 for the 2014 survey administration. Research & Marketing Strategies (RMS) has been granted approval as a CAHPS for ACOs survey vendor for the 2014 survey administration. Do you need Read more

This blog post was written by our guest blogger Michele Treinin, Healthcare Analyst at Research & Marketing Strategies (RMS). Research & Marketing Strategies, Inc. (RMS) is pleased to announce that it has received conditional approval from the Center of Medicare & Medicaid Services (CMS) and the Consumer Assessment of Healthcare Providers and Systems (CAHPS®) for Read more

This blog post was taken from the latest Quality Care Courier produced by RMS Healthcare. As the Director of Healthcare for RMS, I regularly meet with practices that are eager to take the journey to become PCMH recognized and to truly embody the principles in providing quality driven patient care. Very often when I introduce PCMH concepts and standards, practice staff find themselves excited Read more

This blog post was written by our guest blogger Karen Joncas, Coordinator of Healthcare Transformation at Research & Marketing Strategies (RMS) and the RMS Healthcare Division. The National Committee for Quality Assurance (NCQA) opened its public comment period on new standards for ambulatory care clinics expected to be released in March 2015. The new NCQA Read more

As physician practices embark on the journey to transform to Patient-Centered Medical Homes (PCMH), questions that are often in the forefront if the “transformation” team’s mind is how are “we” going to get there, and more importantly, what is it going to take for the team to get there?  These can be very daunting questions Read more

In addition to the number of Consumer Assessment of Healthcare Providers and Systems (CAHPS®) surveys currently in the field, a new addition will be expanded into come 2015 with the implementation of Hospice CAHPS. This will complement the four other programs currently in place with CMS: Hospital CAHPS (HCAHPS®), Home Health CAHPS (HHCAHPS®), Clinician and Group Read more

Whether you are brand new to CAHPS® or a seasoned-veteran, you should always look to work with a CAHPS vendor that fits your organization’s needs. Are you a small healthcare organization that needs to be walked-through the process, consulted with on the findings, and receive assistance to initiating next steps? There’s a CAHPS vendor for Read more

This blog post is a case summary of a recent market research project completed by Research & Marketing Strategies (RMS). All hospitals and health systems should use market research to help guide any type of hospital merger or new affiliation. It’s critical to understand perceptions and challenges among staff and physicians, as well as the Read more

This blog post is a case study for a recently completed assisted living feasibility project designed and fulfilled by Research & Marketing Strategies (RMS). Background: A client recently commissioned Research & Marketing Strategies (RMS) to assist its organization with the feasibility of an upcoming assisted living facility project. There is an 18,000+ square foot building located in rural Upstate Read more

Practices making the commitment to become a Patient-Centered Medical Home (PCMH) are embarking on an exciting, enlightening, and an empowering journey.  Practices also recognize that this journey can be complex, challenging, and in the end, extremely rewarding.  This process may require re-engineering of operating structure, development of policies and procedures, and assessment of current operations. Read more