Category Archives: Healthcare

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  1. What are the Steps in the PCMH Process?

    Practices making the commitment to become a Patient-Centered Medical Home (PCMH) are embarking on an exciting, enlightening, and an empowering journey.  Practices also recognize that this journey can be complex, challenging, and in the end, extremely rewarding.  This process may require re-engineering of operating structure, development of policies and procedures, and assessment of current operations. Read more

  2. What is the Best Mode for HH-CAHPS® Surveying?

    This blog post was written by our guest blogger Marc Bovenzi, Business Development Associate at Research & Marketing Strategies (RMS). RMS is an approved HH-CAHPS ® survey vendor. Home health agencies have the option of choosing one of several modes for the administration of the Home Health Care Consumer Assessment of Healthcare Provider and System (HH-CAHPS®) Read more

  3. 7 Guiding Principles of a CHNA | RMS Healthcare

    We’ve covered quite a few different topics this week on the RMS Healthcare blog that discussed Community Health Needs Assessments (CHNAs). Prior blog posts have discussed 4 tips to conduct a better CHNA survey, 7 components of a CHNA, and using a partner for CHNA data collection. This blog post discusses the 7 guiding principles Read more

  4. Using a Partner for CHNA Data Collection | RMS

    Increased jurisdiction from the Centers for Disease Control (CDC), the Affordable Care Act, and from the Internal Revenue Service (IRS) regarding community health improvement and preventative care measures has increased the awareness, usage, and value of Community Health Needs Assessments (CHNAs). CHNAs are undertaken by hospitals, healthcare entities, and other community organizations to assess and improve Read more

  5. 7 Components of a CHNA | Community Health Needs Assessment

    According to the Centers for Disease Control (CDC) the Affordable Care Act has encouraged numerous healthcare entities across the country to focus on improving the overall health of their communities. In order to address the health and needs of each community, a Community Health Needs Assessment (CHNA) is recommended. These CHNA studies are typically conducted on Read more

  6. Community Health Needs Assessment | CHNA Vendor

    A Community Health Needs Assessment (or CHNA) survey is a widely used tool by a variety of governmental public health agencies and hospital systems to improve the overall health of the community through priority identification and strategy implementation. The CHNA survey becomes the linchpin in identifying needs, examining problem areas, and exploring strengths among healthcare Read more

  7. RMS Chosen as Preferred Vendor by the NRAA

    The National Renal Administrators Association (NRAA) recently selected RMS as an ICH-CAHPS® Survey Vendor. Research & Marketing Strategies, Inc. (RMS) has been chosen by the Renal Services Exchange (RSE), a subsidiary of the National Renal Administrators Association (NRAA), as a preferred vendor to conduct ICH-CAHPS® (In-Center Hemodialysis Consumer Assessment of Healthcare Providers and Systems) patient surveys.  Read more

  8. The Journey to a Patient-Centered Medical Home (PCMH)

    RMS Healthcare, a division of Research & Marketing Strategies (RMS) in Syracuse, NY, recently hosted a healthcare webinar session on Tuesday, April 29th. The webinar was titled the Journey to a Patient-Centered Medical Home (PCMH) and was hosted by Sandy Baker and Susan Maxsween of RMS. Sandy is the Director of Business Development at RMS Read more

  9. Patient Experience Surveying Case Study

    This blog post was featured in the latest edition of the Quality Care Courier, a Healthcare newsletter published by Research & Marketing Strategies (RMS). Background: RMS was engaged to conduct patient satisfaction/experience survey work with a client’s patients visiting their facilities each month. The focus of the market research was to benchmark and continually monitor Read more

  10. HIPAA Data Breaches Abound | Top 5 from 2013

    This blog post was written by our guest blogger Al Tripodi, Healthcare Administrative Assistant at Research & Marketing Strategies (RMS). Redspin, a leading provider of penetrating testing services and IT security audits, annually analyzes breaches that have been reported to the Department of Health and Human Services (DHHS).  This blog provides a summary of findings published Read more

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