The Third Quarter of 2010 is now upon us. Among other things, that means organizations who want to participate in the Home Health Care CAHPS® (HH-CAHPS®) survey “dry run” have until the end of  September to get up and running. Completing the dry run is mandatory for those wishing to participate in HH-CAHPS® and avoid losing two-percent of their Medicare reimbursement.

Of course, no one should wait until September to choose an approved HH-CAHPS® vendor. As with any survey project, time is needed to set up the logistics and prepare for the administration process. In short, it behooves anyone who hasn’t selected an HH-CAHPS® vendor yet, to do so as soon as possible.

The clock is ticking, but the good news is, those searching for an approved vendor need look no further. Research & Marketing Strategies (RMS) is a CMS-approved HH-CAHPS® vendor in NY – one of only two in the state. Unlike many vendors, RMS is able to administer the telephone component through its onsite call center QualiSight. Furthermore, RMS has been an approved HCAHPS® (Hospital CAHPS®) vendor in NY for a number of years, so we’re very familiar with CMS’s processes and protocols.

If you would like more information about how RMS can be your HH-CAHPS® vendor or HCAHPS® vendor, please call our Business Development Director, Sandy Baker at 315-635-9802, or e-mail her at

See our HH-CAHPS® vendor brochure by clicking here.