Article by Patrick Fiorenza, RMS Director of Research Analytics – Segmentation, clusters, personas, profiles – what’s the difference in these terms? All the terms have some nuances, but generally, they complement one another and, quite often, are used interchangeably. The underlying goal of each of these approaches is to understand groups of your customers with Read more
Category Archives: Insights
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The Benefits of Using Segmentation in Market Research
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Explaining the Value of Using Conjoint Analysis in Market Research
Article by Patrick Fiorenza, RMS Director of Research Analytics – Conjoint Analysis is a tool to help determine how people value different features of a product or service. Conjoint Analysis can be used for product design, pricing strategies, market segmentation, or in a competitive analysis. Conjoint Analysis can help reveal purchasing behaviors as well as Read more
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Tips for Successful Mystery Shopping & Shop-A-Long Projects
Article by Patrick Fiorenza, RMS Director of Research Analytics – Two of the research methodologies that RMS often uses are Mystery Shopping and Shop-A-Longs. These are two very effective research methodologies, and when done right, can help brands best understand customer experiences and behaviors. When you hear the term “mystery shopping,” it doesn’t always mean Read more
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Exploring Summer Adventures: Results from the RMS ViewPoint Research Panel Survey
Article by Katya Dashkevich, RMS Research Associate – The RMS team wants to share the results of our recent survey, which asked our nationwide ViewPoint panel members how they spent their summer vacations. Below are the findings from our survey, along with some tips and tricks about travel from our panel members. If you are Read more
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Community Health Needs Assessments (CHNA): The Power of Effective CHNAs with RMS Healthcare
Article by Susan S. Maxsween, MHSA – VP Healthcare Operations & Consulting Community Health Needs Assessments (CHNA) are essential for identifying and addressing the healthcare needs of communities. These assessments help healthcare organizations and public health agencies prioritize health issues, allocate resources effectively, and implement strategies to improve community health outcomes. At RMS Healthcare, we Read more
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Unlocking the Power of Intercept Surveying: A Game-Changer in Market Research
Article by Melissa Lewis, RMS Intercept Projects Supervisor – In the fast-paced world of market research, understanding consumer behavior is crucial. One of the most effective methods for gathering real-time data is intercept surveying. This approach allows researchers to capture insights directly from consumers in the moment, offering a snapshot of their thoughts, preferences, and Read more
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The Role of Market Research in Shaping Communities: An Interview with Sandy Baker of RMS
Market research often lurks behind the scenes, yet its impact on businesses and communities is profound. To unravel the mysteries of this vital field, Cindy Clarke from PAC-B TV paid a visit to our corporate office and conducted a video interview with our own Sandy Baker, Vice President of Corporate Development. Below, is a summary Read more
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Focus Group Best Practices & Why RMS is YOUR CNY Focus Group Facility
If you are planning Focus Groups for your clients, let us help. CNY is a top test market in the country and we know how to find the right participants! SOME FOCUS GROUP BEST PRACTICES The Importance of Participant Selection Choose participants that represent the greater demographic and are comfortable expressing their views. The Selection Read more
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RMS CASE STUDY: Community Needs Assessment
Article by Analytics Staff – “We need organizations that can serve the underserved individuals in our community and continue to support and develop programs that can allow these individuals to live their best lives.” A prominent provider of services to individuals with developmental disabilities in Onondaga County, New York, collaborated with Research and Marketing Strategies, Read more
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RMS & CenterState CEO Release CNY 2024 Economic Forecast
Article by Patrick Fiorenza, RMS Director of Research Analytics – Released today, the CNY 2024 Economic Forecast report by CenterState CEO identifies trends that impacted the economy throughout 2023 and outlines opportunities and challenges for 2024 based on insights from industry leaders across our region. This year, the findings suggest a very positive outlook from Read more