CenterState CEO’s well-known, annual event recognizes the region’s outstanding businesses and organizations as Economic Champions for contributions to the growth of the Central New York economy, including new jobs, new business, company milestones, business expansions and investments in operations, and more.

RMS is honored to be included and recognized by CenterState CEO as an Economic Champion for 2021. The virtual event was held earlier in November, where the team at RMS was featured for adding new staff and reaching some major milestones.

Received State or National Recognition

RMS once again has been named by Modern Healthcare as one of the largest patient-satisfaction measurement firms in the nation, coming in at #8. Read more about that here.

Added Employees

RMS is elated to add Michael Butler as a Research Analyst, who was recently promoted to Supervisor of Research Analytics, Mike Fiore as Research Analyst, and we’ve added several new faces to our Call Center Telesurvey Associates: Kenneth Vreeland, Angel Altwarg, Lizzete Pelaez, Ariana Rodriguez, and Rosibel Rosario.

Reached a Significant Achievement (secured a major contract, received significant investment or other accomplishments that have positively impacted your company and the region)

RMS Healthcare has been authorized by the Centers for Medicare & Medicaid Services (CMS) to conduct the Consumer Assessment of Healthcare Providers and Systems Merit-based Incentive Payment System Survey (CAHPS for MIPS Survey).

The team at RMS kept and continues to keep its virtual doors open. Implementing equipment updates to help many employees in working remotely, ensuring efficient and comfortable working setups / environments with the necessary technology for everyone to do their best work.


From the leadership team on down, our RMS team is excited to be recognized as Economic Champions for helping drive the region’s economy ahead this past year. We look forward to continuing on this path—n the direction of growth, strength, and achieving accomplishments that continue to contribute to our local Central New York Economy. Watch videos from the event. 

If you are interested in conducting a market research project with RMS, contact our Vice President of Corporate Development, Sandy Baker at or call 1-866-567-5422.