About RMS

We’re a full service market research and healthcare consulting firm located in Central New York.

Make your brand more intelligent.
Measure the satisfaction of your target audience.
Transform your healthcare practice.
We’re here to help. Let us be your back office.

How we find the answers to your questions.

Image & Awareness Studies
Customer, Employee & Patient Satisfaction Surveys
Focus Groups
Feasibility Studies
Voice of Customer
In-Depth Interviews
Intercepts
Mystery shopping
CAHPS^® Surveying
Demographic/Trend Analysis
Competitive Assessment
PCMH™ Recognition
Lead Qualification
Location Analysis
Healthcare Research
Database Management
Website Interface Usability

We’ll Do the Heavy Lifting.
Since 2002, we’ve made it our priority to bring the power of market research to all industries—yours included. Our team is focused on meeting your business goals through qualitative and quantitative research.