This following blog post is a summary of a recent project completed by Research & Marketing Strategies, Inc. (RMS). An insurance brokerage and benefits firm recently partnered with RMS to conduct client experience research. The client wanted to better understand their client experiences, interests, and preferences in order to provide better service, understand their brand, Read more
Tag Archives: brand experience
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Client Experience Research — Case Study
Are Your Customers Jumping Ship?
3 ways to get customers on board with your brand. The following blog post was written by Maggy Stewart, Graphic Designer & Marketing Coordinator at RMS. How important do you think it is to make your customers happy and keep them coming back for more? Your answer to that question is the answer to how important Read more