CMS announced its national implementation requirements for ICH CAHPS®. CMS is making major changes to the requirements and procedures that must be followed by in-center hemodialysis (ICH) facilities, which will begin the national implementation of the ICH CAHPS® survey administration in the fall of 2014. It is important to fully understand your new responsibilities to ensure Read more

This blog was written by our guest blogger Paul Dybas, fomer CAHPS® Business Development Associate for RMS Healthcare, a division of Research & Marketing Strategies (RMS). RMS is an ICH CAHPS® survey vendor based out of Syracuse, NY. There are many research and survey companies that are capable of conducting the ICH CAHPS® Patient Experience of Care Read more