**Authorize RMS Healthcare as your ICH CAHPS patient survey vendor before August 31, 2024**
RMS Healthcare understands patient survey fatigue, as well as the importance of giving your patients the opportunity to provide feedback on their dialysis experience. We partner with your team to implement strategies that can help increase your facilities’ response rate, as well as improve performance. We understand that each client is unique, so we work with you to identify your survey needs. As an approved vendor, we are able to conduct ICH surveys by mail, by phone – or both, depending on your needs.
RMS Healthcare is more than your survey vendor, we are a part of your team. We support you in every step of the survey process.
Why authorize RMS Healthcare as your ICH CAHPS patient survey vendor?
- We have an experienced team of experts ready to help you understand and act upon survey results to improve patient care
- We make signing up easy & affordable
- We have a history of consistently high survey response rates
- We outline every detail you need to succeed, before, during, and after the survey cycle
- We provide customized collateral to encourage patient participation
- We offer added extras to improve the survey process
- We have an exceptionally strong adherence to HIPAA compliance and data security
If you have any questions or would like to speak further about authorizing RMS Healthcare as your ICH CAHPS patient survey vendor for the coming fall 2024 cycle, please contact Sandy Baker at SandyB@RMSresults.com or call 315.635.9802 x208. Click here to learn more.
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Call us today, to see how we can help your organization.
Interested in conducting a market research project with RMS?
Contact our Vice President of Corporate Development, Sandy Baker at SandyB@RMSresults.com or call 1-866-567-5422.
About RMS Healthcare
Since 2010, RMS Healthcare, a division of Research and Marketing Strategies, Inc., has been leading healthcare organizations to embrace operational changes to improve the quality driven approach in providing patient-centered care delivery. We understand that every health system presents unique scenarios, challenges and ultimately, a passion to succeed. We work closely with our clients to cultivate cohesive and long-term partnerships. We have extensive experience in aligning practices to develop, implement and adopt processes to ensure sustainable success that embodies the tenants of the Patient-Centered Medical Home (PCMH) model of care delivery, experience in leading Federally Qualified Health Centers (FQHC) through the certification process. RMS Healthcare also has extensive experience in providing targeted healthcare consultative services based upon unique client needs.
About RMS
Research & Marketing Strategies, Inc. (RMS) is a full-service market research firm in Central New York. Formed in 2002, RMS helps organizations that are looking to know more about their customers and/or potential customers. They conduct surveys, focus groups, mystery shopping, studies and analysis. Each project is customized and gets personal attention by the best in the business. RMS has a reputation for getting results and offers an independent means to conduct telephone, on-line and mail surveying, In-depth interviews, intercept interviews, and participant recruitment as well as focus group hosting through QualiSight, its onsite call center and focus group facility. Taking advantage of the region’s reputation for being a great market study barometer, RMS recruits and moderates for focus groups, community forums and town meetings.
