We would like to take this opportunity to share recent updates with you pertinent to PCMH™ Recognition. National Committee for Quality Assurance (NCQA) continues in their commitment to New York State Patient-Centered Medical Home (NYS PCMH) Recognition. They recently announced that effective January 1, 2020 that attestations for specific NYS PCMH criteria would not be Read more

For 13 years, RMS has been a national leader in patient satisfaction surveying, growing its consulting and survey business within the healthcare industry and assisting numerous organizations across the nation in measuring patient satisfaction and engagement. Modern Healthcare recently released their annual report of the largest patient satisfaction measurement firms in the U.S., with RMS Read more

By Susan Maxsween Updated 3/22/19 from a previous blog post Practices making the commitment to become a Patient-Centered Medical Home (PCMH) are embarking on an exciting, enlightening, and an empowering journey. Practices also recognize that this journey can be complex, challenging, and in the end, extremely rewarding. This process may require re-engineering of operating structure, development Read more

The following blog post was written by Maggy Stewart, Marketing Coordinator & Graphic Designer. As we gear up for 2019, now is the perfect time to look back at the market research trends of 2018 and discover which blog topics our readers found most helpful. Over the past year, our most popular blog articles covered Read more

The following blog post was written by Maggy Stewart, Marketing Coordinator & Graphic Designer. As a CMS-approved CAHPS Survey provider and healthcare consulting research firm with over a decade of patient satisfaction surveying experience, it is our job and our goal as a survey vendor and consultant to provide our clients with the tools and Read more

The following blog post was written by Susan Maxsween, Vice President of Healthcare Operations & Consulting at RMS. Positioning your practice to succeed in our ever-changing landscape of patient care delivery is vitally important. One means to achieve alignment with MIPS quality improvement activities is to attest to patient satisfaction surveying. This is an activity Read more

The following blog post was written by Mark Dengler, President of RMS. It’s hard to believe that it’s that time again — regulators are looking for New York counties and healthcare systems to update and refresh their local community healthcare priorities by conducting a Community Health Assessment (CHA). Additionally, many non-profit hospitals are also coming Read more

The following blog post was written by the RMS Business Development Team. With a large number of healthcare consulting & research firms out there, how do you go about selecting the best fit for your consultative needs? Whether it’s patient satisfaction surveys or health needs assessments you’re looking to conduct, partnering with a healthcare consulting Read more

The following blog post was written by Christine Benn, Business Development Coordinator at RMS. In a world where we seem to be inundated with surveys (like receipt surveys and purchase experience emails), which ones are worth filling out? Believe it or not, your healthcare provider’s patient satisfaction survey is one survey that’s well worth your Read more

The following blog post was written by Maggy Stewart, Graphic Designer & Marketing Coordinator at RMS. Do you know how to score high in health rating systems? Equally (if not more) important, do you know what to do when you don’t score high in health rating systems? In the December 2017 issue of Outpatient Surgery Read more