Article by Shannon Sawyer, BS – Director of Healthcare Operations.
Patient-Centered Medical Home (PCMH) Recognition continues to stand out as the most widely adopted model of care in the country. At RMS Healthcare, we are committed to guiding organizations and practices through the intricacies of PCMH implementation and sustainability. As your partner, we keep you informed of updates to the PCMH Standards & Guidelines, as well as new and evolving expectations from the National Committee for Quality Assurance (NCQA).
In July 2024, NCQA announced updates to the PCMH Standards and Guidelines, effective January 1, 2025. The most notable changes are surrounding patient-centered care plans, quality improvement, continued focus on Diversity, as well as PCMH leadership and staffing models. PCMH aims to provide equitable healthcare to all; while focusing on comprehensive, accessible patient-centered care.
RMS Healthcare is more than just a consulting firm, we become an integral member of your team, and as we like to say, our goal is to be your “back office” team. We strive to cultivate a cohesive and collaborative partnership with our clients to operationalize all aspects of patient care delivery and identify solutions to optimize practice performance. We work with you to celebrate and understand the uniqueness of your practice, while tailoring our approaches to best meet your needs. With over 14 years of experience in this targeted healthcare consulting, we have a 100% success rate with guiding practices through all stages of the PCMH Recognition process.
We have a well-established partnership with NCQA, as well as experience partnering with all types of practices and health centers. We help you manage the demands of operating a physician practice, helping you prioritize key deliverables and patient care. While our goal is PCMH Recognition, we understand that it is much more than that. PCMH Recognition validates that you put your patients at the center of their care, and assist with managing chronic and acute conditions, all while addressing the Social Determinants of Health (SDoH), health equity, and care management needs of your patients.
Whether you are considering NCQA PCMH Recognition for the first time or are a seasoned PCMH-recognized practice, we are here to ensure your successful journey under the 2025 standards.
Contact RMS Healthcare today and let us know how we can help you! Contact Shannon Sawyer, Director of Healthcare Operations at 315.635.9802 Ext. 212 or at shannons@rmsresults.com
Relational RMS Blogs:
RMS Guiding Clients Through the PCMH Process, Requirements and Renewal
Patient-Centered Medical Home (PCMH) Client Satisfaction Testimonials
About the Author – Shannon Sawyer
Shannon has over 20 years of experience in the healthcare industry, specifically with care management, program oversight, and assisting physician practices in transforming their operations to optimize patient outcomes, as well as become more efficient. Shannon provides oversight to the healthcare transformation team, providing valuable insights on various initiatives related to regulatory compliance and practice management techniques. Shannon is also very active in her community, serving on the Board of Directors for the non-profit organization Parents of Special Children, as well as a designated Ambassador for the Fulton Block Builder Program.
It’s good to know. We’re here for you.
Call us today, to see how we can help your organization.
Interested in conducting a market research project with RMS?
Contact our Vice President of Corporate Development, Sandy Baker at SandyB@RMSresults.com or call 1-866-567-5422.
About RMS Healthcare
Since 2010, RMS Healthcare, a division of Research and Marketing Strategies, Inc., has been leading healthcare organizations to embrace operational changes to improve the quality-driven approach to providing patient-centered care delivery. We understand that every health system presents unique scenarios, challenges, and ultimately, a passion to succeed. We work closely with our clients to cultivate cohesive and long-term partnerships. We have extensive experience in aligning practices to develop, implement, and adopt processes to ensure sustainable success that embodies the tenants of the Patient-Centered Medical Home (PCMH) model of care delivery, experience in leading Federally Qualified Health Centers (FQHC) through the certification process. RMS Healthcare also has extensive experience in providing targeted healthcare consultative services based on unique client needs.
About RMS
Research & Marketing Strategies, Inc. (RMS) is a full-service market research firm in Central New York. Formed in 2002, RMS helps organizations that are looking to know more about their customers and/or potential customers. We conduct surveys, focus groups, mystery shopping, studies, and analyses. Each project is customized and gets personal attention so that actionable, data-driven findings are delivered. RMS has a reputation for getting results. We offer an independent, professional means to conduct telephone, online, and mail surveying, as well as in-depth interviews, intercept interviews, and participant recruitment. We also host discussion groups through QualiSight, our onsite call center and focus group facility. We have a proven reputation for successfully recruiting and moderating focus groups, community forums, and town meetings.
