Tag Archives: Case Study

  1. RMS Case Study: Insights from a Resident Satisfaction Survey

    Article by Katya Dashkevich, RMS Research Associate – RMS recently conducted a Resident Study of individuals living in a downtown urban area. The goal of this study was to better understand residents’ likes, dislikes, and wishes regarding the area surveyed. Ultimately, the data was used to promote changes ranging from building amenities to improvements in Read more

  2. RMS CASE STUDY: Insights from a Districtwide Climate Study

    Article by Molly Burke, RMS Research Analyst. “Success is fostered and there are resources readily available to help EVERYONE.” A local public school district collaborated with Research and Marketing Strategies, Inc. (RMS) to conduct a districtwide school climate assessment. The objective was to gain valuable insights from three stakeholder groups—students, parents, and staff—that would enable Read more

  3. RMS CASE STUDY: Measuring Customer Satisfaction & Brand Awareness in the Banking Industry

    Article by Katya Dashkevich, RMS Research Associate – RMS recently partnered with a bank to conduct a community awareness and financial need survey. The overall goal of this study was to understand its customers’ rate of satisfaction, loyalty, and needs as well as the community’s general awareness and perceptions of its image and brand equity. Read more

  4. RMS CASE STUDY: Community Needs Assessment

    Article by Analytics Staff – “We need organizations that can serve the underserved individuals in our community and continue to support and develop programs that can allow these individuals to live their best lives.” A prominent provider of services to individuals with developmental disabilities in Onondaga County, New York, collaborated with Research and Marketing Strategies, Read more

  5. HOSPITAL CASE STUDY: Conducting an Image and Brand Awareness Study

    Article by Molly Burke, RMS Research Analyst – Introduction: A hospital recently partnered with Research & Marketing Strategies, Inc. (RMS) to conduct market research regarding its image and awareness. The client wanted to explore the community’s perception of their hospital compared to other regional health centers. This was achieved by collaboratively developing a telephone survey Read more

  6. RMS CASE STUDY: Using an Employee Satisfaction Survey to Improve Management Practices

    Article by Molly Burke, RMS Research Analyst – Introduction: A regional cancer treatment center recently partnered with Research & Marketing Strategies, Inc. (RMS) to conduct market research to gain insight about the leadership team within their organization. The client wanted to hear from their employees about what their supervisors are doing well and what they Read more

  7. Healthcare Case Study: How We Helped Understand Factors Related to Provider Engagement

    Article by Molly Burke, RMS Research Analyst – Introduction: A national behavioral health network recently partnered with Research & Marketing Strategies, Inc. (RMS) to conduct market research with the contracted healthcare providers within their network. The client wanted to explore why these providers within their network were not accepting or providing services to patients with Read more

  8. RMS CASE STUDY: Higher Education – Image Awareness & Perception

    RMS CASE STUDY: Higher Education – Image Awareness & Perception

    Article by Molly Burke, RMS Research Analyst Introduction: A community college located in New York recently partnered with Research & Marketing Strategies, Inc. (RMS) to conduct market research about their image and brand awareness within the community. The client wanted to explore what the community thought about the programs and services they offer, as well Read more

  9. Understanding Feasibility Studies

    A common engagement at RMS is conducting feasibility studies in which we work with clients to explore new business opportunities or enhance existing operations. The primary purpose of a feasibility study is to understand the market and determine whether enough demand exists to make a given venture successful—which typically translates to the client “will the Read more

  10. Member Preferences Research—Case Study

    This blog post is a summary of a recent project completed by Research & Marketing Strategies, Inc. (RMS). A local casino recently partnered with Research & Marketing Strategies, Inc. (RMS) to conduct member preferences research. The casino wanted to better understand its members perception of the brand, member benefits, identify casino member reward preferences, and Read more

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