Attrition is a growing concern among higher education institutions. Students are no longer starting and completing their college education at one institution, and competition is on the rise to keep them engaged. According to the National Center for Education Statistics, 33% of first-time college freshmen will not return to the same institution for the following academic year.1 Read more
RMS Blog
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How to Measure Student Satisfaction
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What Does a Director of Research Analytics Do? A Day in the Life…
The following blog post was written by Keith Chidsey, Director of Research Analytics at RMS. My name is Keith, and I am the Director of Research Analytics at Research & Marketing Strategies, Inc. (RMS). I am a new face at RMS, though I have been working in the Market Research industry over 20 years with a Read more
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Patient-Centered Connected Care™ Program Standards Now Available
The National Committee for Quality Assurance (NCQA) Patient-Centered Connected Care™ (PCCC™) standards are now available for non-traditional practices wishing to seek recognition of their quality-driven patient care. NCQA is offering this program in response to the plethora of choices that patients have in seeking episodic care as well as the need to emphasize the importance Read more
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How to Manage a Consumer Research Panel
How to Manage a Consumer Research Panel Step #1: Welcome Calls A few years ago, Research & Marketing Strategies, Inc. (RMS) created the RMS ViewPoint Research Panel, which now consists of thousands of consumers, just like you, who get the opportunity to be rewarded for sharing their thoughts and opinions! Research panels allow RMS to Read more
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Greater Baldwinsville Chamber of Commerce Membership Survey—Case Study
This blog post is a summary of a recent project completed by Research & Marketing Strategies, Inc. (RMS). Background: In 2014, the Greater Baldwinsville Chamber of Commerce (GBCC) partnered with Research and Marketing Strategies, Inc. (RMS) to conduct an online member satisfaction survey. GBCC wanted to better understand the satisfaction with events and services, key drivers Read more
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Criminal Attacks Now Number One Cause of Data Breaches in Healthcare
The following blog post was written by Karen Joncas, a Healthcare Transformation Coordinator at RMS. According to a recent study published by the Ponemon Institute, criminal attacks are now the number one cause of data breaches in healthcare. In the five years that the Institute has studied the privacy and security of healthcare data, there Read more
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Law Firm Mystery Shopping Case Study
This blog post is a summary of a recent project completed by Research & Marketing Strategies, Inc. (RMS). Background: A law firm partnered with RMS to conduct a mystery shopping competitive assessment study. The firm wanted to better understand competitor pricing, payment plans offered, and prospective client experience. The market research objective was to provide the client with Read more
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What Does a Social Media and Panel Coordinator Do? A Day in the Life…
Hi I’m Emily – the Social Media and Panel Coordinator at Research & Marketing Strategies, Inc. (RMS). You may recognize me from previous blog posts, LinkedIn, or we may have conversed via email or phone if you’re a member of the RMS ViewPoint Research Panel or another panel I manage. Typically, when I tell a Read more
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Trending in Higher Education: A Boom in Online Academic Programming Interest
Post-secondary online academic offerings are certainly not a new concept. The topic has, however, crossed our radar more frequently over the last year than in the past. With college enrollment numbers on the decline, administrators are angling for ways to combat rising costs and garner renewed interest among prospective populations. It’s no secret that the Read more
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NCQA Announces Intention to Redesign PCMH™ Recognition Process
The following blog post was written by Karen Joncas, a Healthcare Transformation Coordinator at RMS. The National Committee for Quality Assurance (NCQA) has announced that it is redesigning the Patient-Centered Medical Home (PCMH) recognition process to better engage practices in an ongoing assessment of compliance with PCMH standards. Four key goals of the newly redesigned Read more