Article by Katya Dashkevich, RMS Research Associate – RMS recently conducted a Resident Study of individuals living in a downtown urban area. The goal of this study was to better understand residents’ likes, dislikes, and wishes regarding the area surveyed. Ultimately, the data was used to promote changes ranging from building amenities to improvements in Read more
Category Archives: Case Study
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RMS Case Study: Insights from a Resident Satisfaction Survey
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RMS CASE STUDY: Insights from a Districtwide Climate Study
Article by Molly Burke, RMS Research Analyst. “Success is fostered and there are resources readily available to help EVERYONE.” A local public school district collaborated with Research and Marketing Strategies, Inc. (RMS) to conduct a districtwide school climate assessment. The objective was to gain valuable insights from three stakeholder groups—students, parents, and staff—that would enable Read more
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RMS CASE STUDY: Measuring Customer Satisfaction & Brand Awareness in the Banking Industry
Article by Katya Dashkevich, RMS Research Associate – RMS recently partnered with a bank to conduct a community awareness and financial need survey. The overall goal of this study was to understand its customers’ rate of satisfaction, loyalty, and needs as well as the community’s general awareness and perceptions of its image and brand equity. Read more
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Get Reliable Survey Feedback from Your Staff, Parents, Community with RMS
You can do your own surveys & you may get some answers. Let us do your surveys & we’ll get better answers. Surveys done by a 3rd party are more likely to produce open and honest responses from your staff, parents and/or community, helping you make important decisions with confidence. Working with RMS, your respondents Read more
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RMS CASE STUDY: Community Needs Assessment
Article by Analytics Staff – “We need organizations that can serve the underserved individuals in our community and continue to support and develop programs that can allow these individuals to live their best lives.” A prominent provider of services to individuals with developmental disabilities in Onondaga County, New York, collaborated with Research and Marketing Strategies, Read more
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HOSPITAL CASE STUDY: Conducting an Image and Brand Awareness Study
Article by Molly Burke, RMS Research Analyst – Introduction: A hospital recently partnered with Research & Marketing Strategies, Inc. (RMS) to conduct market research regarding its image and awareness. The client wanted to explore the community’s perception of their hospital compared to other regional health centers. This was achieved by collaboratively developing a telephone survey Read more
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RMS CASE STUDY: Using an Employee Satisfaction Survey to Improve Management Practices
Article by Molly Burke, RMS Research Analyst – Introduction: A regional cancer treatment center recently partnered with Research & Marketing Strategies, Inc. (RMS) to conduct market research to gain insight about the leadership team within their organization. The client wanted to hear from their employees about what their supervisors are doing well and what they Read more
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Healthcare Case Study: How We Helped Understand Factors Related to Provider Engagement
Article by Molly Burke, RMS Research Analyst – Introduction: A national behavioral health network recently partnered with Research & Marketing Strategies, Inc. (RMS) to conduct market research with the contracted healthcare providers within their network. The client wanted to explore why these providers within their network were not accepting or providing services to patients with Read more
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RMS Case Study: A School District’s Perception Survey
Article by Ryan Moore, RMS Research Coordinator Understanding Community Needs: A Case Study of a School District’s Perception Survey Our client wanted to know: How can we provide the best level of education for our community? A School District in Central New York partnered with Research & Marketing Strategies, Inc. (RMS) to conduct a community Read more
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RMS Case Study: Making Your Satisfaction Survey Matter
Article by Ryan Moore, RMS Research Coordinator Our client wanted to know: How can we improve our workplace culture and best support our staff? When a large medical facility partnered with RMS to conduct an employee satisfaction survey, its goal was to assess the needs and values of those employed across nearly a dozen offices Read more