As the number of COVID cases in our CNY area is on the rise, businesses across the state, RMS included, are keeping up with government guidelines and safety protocols to ensure safe and efficient working environments, both in the office and working remotely.   During this time of plan activation, the RMS team is encouraging Read more

If you haven’t heard already, NCQA (National Committee for Quality Assurance) has issued some substantial changes to the PCMH™ reporting measures for the coming year. If you’re a practice pursuing or sustaining PCMH Recognition, here’s what you and your team need to know about the NYS PCMH™ Recognition changes, effective January 1, 2022. Notable Changes Read more

We love happy clients! Here’s a look at a few Patient-Centered Medical Home (PCMH) client testimonials we wanted to share with the world. View more client testimonials here.

Here’s a look at our team’s evolving response to COVID-19 and what that means for our standards when conducting business at the office.

We know you care about your employees, and if you want to hear from them, all you have to do is ask. Navigating Everyone’s New NormalNow is the time to find out exactly how your team is feeling and how they’re adjusting as you all move forward and make plans for your next steps. Some Read more

A common engagement at RMS is conducting feasibility studies in which we work with clients to explore new business opportunities or enhance existing operations. The primary purpose of a feasibility study is to understand the market and determine whether enough demand exists to make a given venture successful—which typically translates to the client “will the Read more

An intercept survey is a research method used to gather on-site feedback from an audience. Intercept surveys are often used at events, restaurants, conferences, and in shopping malls to collect patron perception information. During an intercept survey, the interviewer may approach a patron to ask about their experience at the event, facility or restaurant. Results Read more

Employee surveys are critical to measuring organizational satisfaction. The process to conduct an employee survey is fairly straight-forward and simple whether you decide to manage it in-house or outsource the study. The surveys provide many benefits to top management beyond just the data returned. Here are 8 benefits of using an employee survey: Opens up Read more

It’s safe to say, this year is looking brighter already than the tough times we’ve all endured throughout 2020. Our team at RMS has persevered by utilizing our greatest strengths, and stuck true to the core value that is our commitment to each and every one of our clients. It’s been imperative we stay as Read more