This blog post discusses 4 tips for mystery shopping. Research & Marketing Strategies (RMS) is a market research company in Syracuse NY that offers mystery shopping services in several regions.

We’ve covered mystery shopping before in a number of different posts.  Those blog posts defined mystery shopping as a market research service designed to measure the quality of customer service or gather specific information about products and services.  Mystery shopping accomplishes that by sending a trained secret shopper into a facility or storefront to evaluate their Read more