The following blog post was written by Karen Joncas, a Healthcare Transformation Coordinator at RMS.
The National Committee for Quality Assurance (NCQA) Patient-Centered Connected Care™ (PCCC™) standards are now available for non-traditional practices wishing to seek recognition of their quality-driven patient care. NCQA is offering this program in response to the plethora of choices that patients have in seeking episodic care as well as the need to emphasize the importance of clinical integration and communication in the medical neighborhood. Being recognized affirms that the non-traditional practice is working within the framework of the medical neighborhood, effectively communicating and sharing patient information with primary care practices. Eligible practices include urgent care centers, onsite employee health clinics, and school-and-retail-based clinics.
Sites that wish to be recognized will need to meet a minimum score across five standards. Unlike Patient-Centered Medical Home™ (PCMH™) recognition, there are no levels of recognition status; either a practice is recognized or it is not. Practices will be evaluated on five program standards including:
1. Connecting with Primary Care
2. Identifying Patient Needs
3. Patient Care and Support
4. System Capabilities
5. Measure and Improve Performance
RMS Healthcare can assist providers in non-traditional and traditional practices in their transformation journey and/or NCQA recognition. Practices or providers interested in PCCC can purchase the standards and obtain more information from NCQA’s website. If you are interested in learning more, please contact Susan Maxsween, Sr. Director of Healthcare Operations and Compliance at SusanM@RMSresults.com or at 1-866-567-5422.