**Authorize RMS Healthcare as your ICH CAHPS patient survey vendor before August 31, 2024** RMS Healthcare understands patient survey fatigue, as well as the importance of giving your patients the opportunity to provide feedback on their dialysis experience. We partner with your team to implement strategies that can help increase your facilities’ response rate, as Read more

CMS announced its national implementation requirements for ICH CAHPS®. CMS is making major changes to the requirements and procedures that must be followed by in-center hemodialysis (ICH) facilities, which will begin the national implementation of the ICH CAHPS® survey administration in the fall of 2014. It is important to fully understand your new responsibilities to ensure Read more

This blog was written by our guest blogger Paul Dybas, former Business Development Associate for Research & Marketing Strategies (RMS). RMS is an ICH CAHPS® vendor based out of Syracuse, NY. What’s new for 2013? Short answer: not much. The general guidelines for the administration and data collection have stayed the same for 2013. One significant difference Read more

This blog post was written by our guest blogger, Paul Dybas, former Business Development Associate at Research & Marketing Strategies (RMS), a market research firm in Syracuse, NY. Now that the ICH CAHPS® survey process is complete for 2012, it is a great time to do a recap and also discuss what is coming in 2013. Read more