Practices making the commitment to become a Patient-Centered Medical Home (PCMH) are embarking on an exciting, enlightening, and an empowering journey. Practices also recognize that this journey can be complex, challenging, and in the end, extremely rewarding. This process may require re-engineering of operating structure, development of policies and procedures, and assessment of current operations. Read more
RMS Blog
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What are the Steps in the PCMH Process?
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5 Metrics Banks and Credit Unions Should Be Tracking
Banks and credit unions work with numbers every minute, of every day, from opening until closing. The financial industry is in essence a numbers game. So metrics and measurements should not scare the vast majority of professionals working in financial industry. As a result, many banks and credit unions employ market research to aid their decision-making. Read more
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What is the Best Mode for HH-CAHPS® Surveying?
This blog post was written by our guest blogger Marc Bovenzi, Business Development Associate at Research & Marketing Strategies (RMS). RMS is an approved HH-CAHPS ® survey vendor. Home health agencies have the option of choosing one of several modes for the administration of the Home Health Care Consumer Assessment of Healthcare Provider and System (HH-CAHPS®) Read more
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7 Guiding Principles of a CHNA | RMS Healthcare
We’ve covered quite a few different topics this week on the RMS Healthcare blog that discussed Community Health Needs Assessments (CHNAs). Prior blog posts have discussed 4 tips to conduct a better CHNA survey, 7 components of a CHNA, and using a partner for CHNA data collection. This blog post discusses the 7 guiding principles Read more
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Using a Partner for CHNA Data Collection | RMS
Increased jurisdiction from the Centers for Disease Control (CDC), the Affordable Care Act, and from the Internal Revenue Service (IRS) regarding community health improvement and preventative care measures has increased the awareness, usage, and value of Community Health Needs Assessments (CHNAs). CHNAs are undertaken by hospitals, healthcare entities, and other community organizations to assess and improve Read more
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7 Components of a CHNA | Community Health Needs Assessment
According to the Centers for Disease Control (CDC) the Affordable Care Act has encouraged numerous healthcare entities across the country to focus on improving the overall health of their communities. In order to address the health and needs of each community, a Community Health Needs Assessment (CHNA) is recommended. These CHNA studies are typically conducted on Read more
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Community Health Needs Assessment | CHNA Vendor
A Community Health Needs Assessment (or CHNA) survey is a widely used tool by a variety of governmental public health agencies and hospital systems to improve the overall health of the community through priority identification and strategy implementation. The CHNA survey becomes the linchpin in identifying needs, examining problem areas, and exploring strengths among healthcare Read more
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Real-Time Access to Survey Data Through Portals | Market Research Trends
One option that Research & Marketing Strategies (RMS) has been offering to clients more frequently is access to data portals. These data portals allow our clients to access survey results in real-time. This is particularly useful to clients who are conducting ongoing or longitudinal studies. The portals allow our clients to access data at any point Read more
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Focus Groups: A Window Into Your Customer's Mind
This article was written by Mark Dengler, President of Research & Marketing Strategies (RMS) in Syracuse, NY. It was featured in a prior edition of RMS News. Focus groups are a tried and true way to engage populations to learn in-depth information about opinions, perceptions, and experiences. They are a form of qualitative research that Read more
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RMS Chosen as Preferred Vendor by the NRAA
The National Renal Administrators Association (NRAA) recently selected RMS as an ICH-CAHPS® Survey Vendor. Research & Marketing Strategies, Inc. (RMS) has been chosen by the Renal Services Exchange (RSE), a subsidiary of the National Renal Administrators Association (NRAA), as a preferred vendor to conduct ICH-CAHPS® (In-Center Hemodialysis Consumer Assessment of Healthcare Providers and Systems) patient surveys. Read more