Newbies to market research might assume, “I can’t afford it.” With continuous strain on budgets, market research is one of the most common components of a budget to be cut. Management often feels as though there are more important pieces of the business plan to spend money on and that market research can always wait Read more

Our team here at RMS constantly has some sort of mail survey in the field. In the last few weeks, we feel like we’ve begun quite a few more projects that include a mail survey component. Mail surveys can be a great way to solicit feedback from your customers. They are great for reaching audiences Read more

I came across a video the other day in my Twitter feed for #SmallBiz, which answered the question: “How important is market research?” The video was featured in the Small Business 911 show on MSNBC. In it, Stella Grizont, founder of Woopaah, discusses the positive impacts market research can have on a small business. “If Read more

As a market research supplier, we work for a large variety of clients across many different industries. A progressing trend that we’ve come to realize not only with our clients, but within our own organization, is businesses need to get more done in less time. Some would argue that’s always been the case. Our clients’ Read more

This blog post was written by Erin Wisneski, Communication Coordinator at Research & Marketing Strategies (RMS), a feasibility study firm in Syracuse, NY. It was also featured in the Fall edition of RMS News. Background: Research & Marketing Strategies (RMS) was engaged to conduct a feasibility study and needs assessment for a client looking to expand Read more

This blog post was featured in the recent edition of “Our Town” in the Baldwinsville Messenger in November of this year. It was written by our Communications Coordinator, Erin Wisneski. At a time when businesses were moving out-of-state, Mark Dengler chose to stay in Central New York and start his own company. In early 2000, Dengler’s Read more

One of the most common uses of market research and surveys is for customer satisfaction or customer loyalty research. It’s often the type of project that new clients to Research & Marketing Strategies (RMS) will “dip their toes” into to test the value and ROI of market research. Using market research to find out if Read more

This post was written by our guest blogger Paul Dybas, former Business Development Associate at RMS, an approved CAHPS® survey vendor. Whether your practice already conducts the CG-CAHPS® survey or is just getting started, now is a great time to consider contracting a third-party vendor to administer the survey for you. CAHPS® has been a popular topic Read more

Sandy Baker, Director of Business Development at RMS Client surveys – We practice what we preach. We survey our own customers and I am thankful that we have happy customers. I appreciate that they chose to work with us and that they take the time to give us feedback. Our clients are pleased with our Read more

Today was the third and final day of The Market Research Event (TMRE) conference held in Boca Raton, Florida at the Boca Raton Resort & Club. It was the first appearance at the conference for Research & Marketing Strategies (RMS), which is celebrating ten years in business. Overall the event was a great experience and I Read more