ARTICLE BY:Susan S. Maxsween, MHSA, VP Healthcare Operations & Consultingand Molly Burke, MPH, Research Analyst – What is a CHNA? A Community Health Needs Assessment (CHNA) is a systematic approach that aims to improve the health and well-being of a community by providing organizations with insights on the health status of the community. The CHNA Read more

RMS Healthcare maintains our commitment to understand and share annual changes in NCQA PCMH requirements. On June 29, 2023, NCQA announced updates to the PCMH standards that will be effective January 1, 2024. As a healthcare consulting firm with proven experience, we strive to cultivate cohesive and meaningful partnerships with our clients. Our mission is Read more

First of all, congratulations for your continued commitment to PCMH (Patient-Centered Medical Home) Recognition through your practice’s recent recognition. No doubt this was a journey, and your accomplishments are well-deserving of celebration (happy dance and party hats encouraged). Once the confetti has settled, it’s time for your practice to think “next steps” to keep the Read more

This blog post was written by our guest blogger Megan O’Donnell, Manager at Research & Marketing Strategies, Inc. (RMS) Healthcare Division. Improving CAHPS response rates is top of mind for many of our clients.  In our experience, Telephone Only and Mixed modes of survey administration result in higher response rates than Mail Only mode. The following Read more