Updated December 2019 A new year means a new In-Center Hemodialysis (ICH) CAHPS survey season. At RMS, we’re diving into 2020 by closing the books on the ICH CAHPS 2019 Fall Survey cycle and prepping new and existing clients for the 2020 Spring Survey cycle. With the close of the Fall 2019 Survey data collection, Read more

The following blog post was written by Maggy Stewart, Graphic Designer & Marketing Coordinator at RMS. Modern Healthcare has ranked Research & Marketing Strategies, Inc. (RMS) one of the largest patient-satisfaction measurement firms in the United States. Celebrating its milestone 15-year anniversary in 2017, RMS continues to grow its consulting and survey business within the Read more

The following blog post was written by Maggy Stewart, Graphic Designer & Marketing Coordinator at RMS. The Agency for Healthcare Research & Quality (AHRQ) recently posted the results from their Consumer Assessment of Healthcare Providers and Systems (CAHPS) Clinician & Group Survey 2016 data submissions. How well providers communicate with patients is the highest scoring Read more

The following blog post was written by Maggy Stewart, Graphic Designer & Marketing Coordinator at RMS. Research & Marketing Strategies, Inc. (RMS) announced it has received final approval from Centers for Medicare & Medicaid Services (CMS) to conduct the Merit-based Incentive Payment System Consumer Assessment of Healthcare Providers and Systems Survey (MIPS CAHPS)® for the Read more

The following post was written by Samadhi Moreno, Healthcare Research Associate at RMS. I recently listened to a new AHRQ Podcast on the common concerns and misconceptions regarding the CAHPS surveys. The title of the podcast series was “CAHPS Surveys: Sorting Fact from Fiction” by Rebecca Anhang-Price. CAHPS results are used for pay per performance Read more

RMS is pleased to announce that we have been approved for a second year as a Centers for Medicare and Medicaid Services (CMS) vendor of the Consumer Assessment of Healthcare Providers and Systems® (CAHPS®) for Accountable Care Organizations (ACOs) survey! RMS is in its ninth year of CAHPS® survey administration, and is highly experienced in Read more

RMS is pleased to announce that we are a Centers for Medicare and Medicaid Services (CMS) approved vendor of the Consumer Assessment of Healthcare Providers and Systems® (CAHPS®) for Physician Quality Reporting System (PQRS) survey! RMS is in its ninth year of CAHPS® survey administration, and is highly experienced in the collection of data and Read more

This blog post was written by our guest blogger Megan O’Donnell, Manager at Research & Marketing Strategies, Inc. (RMS) – Healthcare Division. So your organization is conducting surveys of your patients to measure their experience with your practice. Now what? Using the information from the CAHPS®1 Clinician & Group Survey (CG-CAHPS) can help your practice improve the quality of experiences Read more

If you are looking to choose a CAHPS® for ACOs survey vendor, your healthcare organization has until September 22nd, 2014 to do so. Recently, the Centers for Medicare & Medicaid Services granted full approval to 16 CAHPS for ACOs survey vendors across the country in which Research & Marketing Strategies (RMS) is named. If you have Read more

The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) program offers a host of  surveys to accommodate various healthcare settings. Recently, CMS requested information to aid in the design and development of a new survey tool for hospital outpatient surgery departments (HOSDs) and ambulatory surgery centers (ASCs), which ultimately would add another survey tool to Read more