For general quantitative research with a large scope, how likely are you to recommend online panel research to your clients and why or why not? I would definitely recommend the use of an online research panel for a large scope quantitative research study.  However, the scope of the research truly needs to be large. Online Read more

For general quantitative research with a large scope, how likely are you to recommend online panel research to your clients and why or why not? My answer is a very firm and definite “It depends!” Online panel research can be a very appropriate option for some studies under the right conditions. Here are a few Read more

This blog post is a case study on a recent product testing research project completed by Research & Marketing Strategies (RMS) in Syracuse, NY. Background: Recently, a start-up company partnered with Research & Marketing Strategies Inc. (RMS) to conduct new product concept research and product testing. The client wanted to learn more about potential usage, interest, marketing sources, and Read more

This blog post is a case study for a recent project completed by Research & Marketing Strategies (RMS) for a dermatology practice using patient mystery shopping experiences and market research. Background: In 2013, a dermatology practice partnered with RMS to better understand and measure the experience of its patients. The practice used mystery shopping services to learn Read more

This blog post was written by our guest blogger, Marc Bovenzi, Business Development Associate at Research & Marketing Strategies, Inc. (RMS). Marc started at RMS a few months ago and wanted to share 5 things he’s learned about market research while working with the business development team here at RMS. 1. Market Research is more than Read more

Direct Banks are financial institutions that operate without branch locations. Services are offered through online and mobile banking, as well as telephone and mail.  Direct banking has been around for a while, however when it was first established, customers banked through just telephone and mail.  Direct Banks have become more of a consideration for people Read more

Background: A local financial institution recently partnered with Research & Marketing Strategies (RMS) to assess its retail and business customer satisfaction, loyalty, and needs. Additionally, the bank wanted to use the market research to measure changes from the prior study conducted with RMS in 2009, awareness level of products and services at the bank, product Read more

Much of the recent discussion about  technology in higher education has centered on MOOCs. Here at the Bunker Blog, we’ve featured two MOOC posts this year. (You can read them here and here.) But one reality that shouldn’t get lost in all of the hype is the fact that MOOCs represent only one of several Read more

We’ve referenced it before on this blog, people are “time poor” and keeping a survey short is more critical than ever in our industry. If a survey goes too long (with that threshold being debatable: 5 minutes, 10 minutes, 15 minutes), the respondent will either become disengaged or simply hang up. We are not big Read more

Background: A local organization in the area recently received a grant and was looking to partner with Research & Marketing Strategies (RMS) to gather information and estimate the economic impact of a recent festival held in the region. The study specifically wanted to address: (1) how the patrons learned of the event to guide future marketing Read more