Recently the National Committee for Quality Assurance (NCQA) and the New York State Health Foundation (NYSHealth) jointly sponsored a webinar briefing on the Quality of Health Care in New York State.  This represented the first time that NCQA has prepared reports highlighting trends in health care on 122 measures of quality, comparing one state, New Read more

This blog post was written by our guest bloggers from the RMS Healthcare Transformation Team. Measuring patient experience is a growing trend in healthcare and a pivotal element in providing quality patient care.  Although it has been federally mandated for hospitals and home health agencies for a number of years, the Centers for Medicare and Read more

The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) program offers a host of  surveys to accommodate various healthcare settings. Recently, CMS requested information to aid in the design and development of a new survey tool for hospital outpatient surgery departments (HOSDs) and ambulatory surgery centers (ASCs), which ultimately would add another survey tool to Read more

This blog was written by our guest bloggers Susan Maxsween, Director of RMS Healthcare – Practice Transformation, Karen Joncas, Healthcare Transformation Coordinator, and Al Tripodi, Healthcare Administrative Assistant. RMS Healthcare salutes specialty care practices for adopting the recently launched medical home concept as “neighbors” of primary care practices in providing quality patient care. On March Read more

This article was featured as part of the Quality Care Courier from Research & Marketing Strategies (RMS). If knowledge, including patient data, is power then the U.S. Department of Health & Human Services has sent a message to providers and other organizations charged with handling and protecting that data when it published the HIPAA omnibus final rule: With great Read more

This article was featured in the latest edition of the RMS Quality Care Courier newsletter. Accountable Care Organizations (ACOs) are popping up nationwide. There are 67 Medicare ACOs in 29 states from coast to coast. In addition to ACOs participating in Medicare programs, there are other programs being organized by states and payers that have Read more

The following blog is a case study in for a medical billing healthcare client who partnered with Research & Marketing Strategies (RMS) last year to conduct market research. Background: The healthcare client partnered with RMS to broaden and enhance its marketing strategies. In particular, the client wanted to engage in a B2B lead qualification survey to Read more

This blog post was written by our guest blogger Michele Treinin, Healthcare Analyst on the RMS Healthcare team. Along with hospitals, home health agencies and in-center hemodialysis providers, skilled nursing facilities may be the next type of organization to have reimbursement tied to patient satisfaction scores and quality measures. A report issued by the HHS Read more

Content for this blog post was provided by Susan Maxsween, Director of RMS Healthcare – Practice Transformation, and her team – Karen Joncas, Healthcare Transformation Coordinator, and Al Tripodi, Healthcare Administrative Assistant. The National Committee for Quality Assurance (NCQA) has just announced incentives for early adoption of its Patient-Centered Specialty Practice Recognition.  For information about Read more

This blog post was featured in the Winter 2013 edition of the Quality Care Courier, a newsletter publication of Research & Marketing Strategies (RMS). Many practices are looking to engage their patients using the Internet. Patient portals are being touted as a key means to share information between a physician practice and patients. In fact, Read more