This article was featured in the latest edition of the RMS Quality Care Courier newsletter. Accountable Care Organizations (ACOs) are popping up nationwide. There are 67 Medicare ACOs in 29 states from coast to coast. In addition to ACOs participating in Medicare programs, there are other programs being organized by states and payers that have Read more

The following blog is a case study in for a medical billing healthcare client who partnered with Research & Marketing Strategies (RMS) last year to conduct market research. Background: The healthcare client partnered with RMS to broaden and enhance its marketing strategies. In particular, the client wanted to engage in a B2B lead qualification survey to Read more

This blog post was written by our guest blogger Michele Treinin, Healthcare Analyst on the RMS Healthcare team. Along with hospitals, home health agencies and in-center hemodialysis providers, skilled nursing facilities may be the next type of organization to have reimbursement tied to patient satisfaction scores and quality measures. A report issued by the HHS Read more

Content for this blog post was provided by Susan Maxsween, Director of RMS Healthcare – Practice Transformation, and her team – Karen Joncas, Healthcare Transformation Coordinator, and Al Tripodi, Healthcare Administrative Assistant. The National Committee for Quality Assurance (NCQA) has just announced incentives for early adoption of its Patient-Centered Specialty Practice Recognition.  For information about Read more

This blog post was featured in the Winter 2013 edition of the Quality Care Courier, a newsletter publication of Research & Marketing Strategies (RMS). Many practices are looking to engage their patients using the Internet. Patient portals are being touted as a key means to share information between a physician practice and patients. In fact, Read more

This blog was written by our guest blogger Paul Dybas, fomer CAHPS® Business Development Associate for RMS Healthcare, a division of Research & Marketing Strategies (RMS). RMS is an ICH CAHPS® survey vendor based out of Syracuse, NY. There are many research and survey companies that are capable of conducting the ICH CAHPS® Patient Experience of Care Read more

This blog was written by our guest blogger Paul Dybas, former Business Development Associate for Research & Marketing Strategies (RMS). RMS is an ICH CAHPS® vendor based out of Syracuse, NY. What’s new for 2013? Short answer: not much. The general guidelines for the administration and data collection have stayed the same for 2013. One significant difference Read more

This blog post was written by our guest blogger, Paul Dybas, former Business Development Associate at Research & Marketing Strategies (RMS), a market research firm in Syracuse, NY. Now that the ICH CAHPS® survey process is complete for 2012, it is a great time to do a recap and also discuss what is coming in 2013. Read more

This blog post was written by our guest blogger, Michele Treinin, Healthcare Analyst at Research & Marketing Strategies (RMS), a nationwide HCAHPS® vendor located in Syracuse, NY. As a healthcare analyst, my monthly routine involves working with various hospital clients to create patient satisfaction reports based on the HCAHPS® surveys that RMS sends out. Here Read more

Content for this blog post was provided by Susan Maxsween, Director of RMS Healthcare – Practice Transformation, and her team – Karen Joncas, Healthcare Transformation Coordinator, and Al Tripodi, Healthcare Administrative Assistant. This blog post is the final part of a three-part series on the Bunker Blog, which provides answers to frequently asked questions (FAQs) Read more