The National Renal Administrators Association (NRAA) recently selected RMS as an ICH-CAHPS® Survey Vendor. Research & Marketing Strategies, Inc. (RMS) has been chosen by the Renal Services Exchange (RSE), a subsidiary of the National Renal Administrators Association (NRAA), as a preferred vendor to conduct ICH-CAHPS® (In-Center Hemodialysis Consumer Assessment of Healthcare Providers and Systems) patient surveys.  Read more

RMS Healthcare, a division of Research & Marketing Strategies (RMS) in Syracuse, NY, recently hosted a healthcare webinar session on Tuesday, April 29th. The webinar was titled the Journey to a Patient-Centered Medical Home (PCMH) and was hosted by Sandy Baker and Susan Maxsween of RMS. Sandy is the Director of Business Development at RMS Read more

This blog post was featured in the latest edition of the Quality Care Courier, a Healthcare newsletter published by Research & Marketing Strategies (RMS). Background: RMS was engaged to conduct patient satisfaction/experience survey work with a client’s patients visiting their facilities each month. The focus of the market research was to benchmark and continually monitor Read more

This blog post was written by our guest blogger Al Tripodi, Healthcare Administrative Assistant at Research & Marketing Strategies (RMS). Redspin, a leading provider of penetrating testing services and IT security audits, annually analyzes breaches that have been reported to the Department of Health and Human Services (DHHS).  This blog provides a summary of findings published Read more

This blog post was written by our guest blogger Karen Joncas, Healthcare Transformation Coordinator at Research & Marketing Strategies (RMS). In a recent interview, Devin Gross, CEO of Emmi Solutions, a technology firm that provides interactive and multimedia solutions which engage and empower patients to take a more active role in their own healthcare, shared his Read more

Research & Marketing Strategies (RMS) is an ICH-CAHPS® vendor that manages the survey process for a large number of dialysis centers across the country. Each year, the RMS Healthcare Team prepares an ICH-CAHPS® industry benchmark report so facilities can compare individual facility scores with aggregate RMS industry-wide results. This report is a value-added supplement provided Read more

RMS Healthcare provides a broad scope of consultative services. We understand in this ever-changing healthcare environment that your focus is to provide quality patient care while optimizing operations. We would like to share the following link with you concerning a recent article in the Modern Healthcare on-line publication pertaining to the Senate passing the House’s Read more

RMS Healthcare will be hosting a series of webinar sessions which address the Patient-Centered Medical Home (PCMH) model adoption within physician practices.  The sessions will be aimed to provide the participant with applicable “how-to’s” of implementing processes to change the landscape of patient care within the practice and to optimize operations which support the adoption Read more

This blog post was written by our guest blogger Karen Joncas, Healthcare Transformation Coordinator at Research & Marketing Strategies (RMS). In a recent blog posted in February of 2014, RMS Healthcare announced that National Committee for Quality Assurance (NCQA) would be releasing updated Patient Centered Medical Home (PCMH) standards in March. On Monday, March 24th, Read more

This blog post was written by our guest blogger Susan Maxsween, Director of Healthcare and Practice Transformation at Research & Marketing Strategies (RMS). In February of this year, RMS Healthcare posted a blog entitled NCQA to launch new 2014 PCMH standards, which highlighted the core components of the Patient Centered Medical Home (PCMH) Model and Read more