The Research Bunker

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  1. How Market Research Can Help Community Colleges

    Over the past few years, there has been a continuing evolution of the community college’s place in the American higher education landscape. As the economy has declined, community colleges have enjoyed a wider appeal as a more affordable alternative to private and four-year public institutions, to the point where there is actually a “reverse transfer” Read more

  2. 11 Figures from American History Who Could Have Used Market Research

    Here in the Bunker, we believe market research is for everybody and can apply to just about every situation. To prove our point, and to continue our annual tradition of celebrating the Fourth of July holiday with a snarky blog post, we have come up with a list of significant figures from American history and Read more

  3. In-Depth Interviews (IDIs) | Provide Detailed and Comprehensive Findings

    First things first, you might be asking yourself what is an in-depth interview (IDI)?  An IDI is a conversation between a researcher and a single respondent with the purpose of exploring issues or topics in great detail.  The interviewer encourages participants to freely discuss their feelings and opinions, and probes on questions to gain insight Read more

  4. Choosing In-House or a Third Party? | Market Research Budget

    This blog post was written by our guest blogger Mark Dengler, President and Owner of Research & Marketing Strategies (RMS), a market research agency in Upstate NY. Many firms today are grappling with two strategic decisions revolving around market research: 1)  Should we do market research? 2) If we do it, should we commission it through a Read more

  5. 4 Tips for Writing a Market Research RFP

    A while back, we came across this video about writing a market research RFP: [youtube=http://www.youtube.com/watch?v=fh7U04rzz8M] Obviously, the video presents a worst-case scenario for comic effect, but frankly every point on there rang true with us and is something we had already encountered or might encounter in the future. The reason for this, we think, is NOT (as Read more

  6. NCQA Consultant | RMS Healthcare Transformation

    This blog post was written by our guest blogger, Susan Maxsween, Practice Transformation Manager, here at Research & Marketing Strategies (RMS). Not everyone likes to admit they need help. In fact, most people would rather dive headfirst into the unknown without a clue. This rings true both on the individual scale (such as the age-old Read more

  7. A Cautious View of Social Media | Syracuse, NY

    Several days ago, I attended a very thought-provoking lecture called “Social Media: Beyond the Hype.” The lecturer was Robert Thompson, a renowned and often-cited professor at Syracuse University’s S.I. Newhouse School of Public Communications. If you follow stories about media and popular culture in outlets like the New York Times, NPR or CNN, there is Read more

  8. Shopper Insights | What Goes Into a Buyer’s Decision?

    One of the major challenges companies face is gaining an understanding of what drives a consumer to make a particular purchase.  Taking the necessary steps through market research to better understand shopper insights is one of the most important things a growing company (or any company for that matter) can do.  Ultimately the shopper’s decision Read more

  9. Using Telephone Surveys to Build Customer Loyalty | Call Center Upstate NY

    This blog post was written by our guest blogger Mark Dengler, President and Owner of Research & Marketing Strategies (RMS) – a market research agency in Upstate NY.  This article was also featured in a prior edition of the RMS newsletter. Have you ever wondered, “Do I really understand how our customers perceive our company?  Read more

  10. Take Action With Your Results | Market Research Firm in Syracuse, NY

    This is a post from our guest blogger Mark Dengler, President and Owner of Research & Marketing Strategies – a market research firm in Syracuse, NY. You’ve invested money into market research and the results are in. What’s the next step? Create a plan to put your results into action! All research is time bound Read more

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