This post was written by our Guest Blogger Susan Maxsween who is our Healthcare Transformation Manager at RMS. Nationally, healthcare delivery is undergoing significant change and reform.  Locally, individual practices are being asked to join this movement, with the expectation of creating  more effective provider communities that: Engages the patient, as a whole person, in Read more

Our guest blogger Brian discusses Senior Living Market Assessments and the Role in Consumer-Driven Research.

This post was written by our Guest Blogger Megan O’Donnell who is our Healthcare Division Manager here at RMS. Customer satisfaction has been a key measure for companies in every industry for decades.  Only in the past several years has the need to consider, much less measure, customer satisfaction become important in the world of healthcare. It had Read more

Case Study 3: The Bunker discusses how patient satisfaction surveys impact our healthcare clients.

The Bunker welcomes guest blogger Susan Maxsween in this post. In this blog post she discusses the impact of Patient-Centered Medical Homes (PCMH) and it’s relationship to NCQA.

The increasing senior population is creating a greater demand for senior housing and senior living options. Research & Marketing Strategies (RMS) performs feasibility studys for independent living, assisted living, nursing homes and more. The information can be used to aid healthcare systems looking expand on their continuum of care by allowing them to make an informed decision.

This blog post discusses why RMS Healthcare continually outpeforms competitors in regards to response rates of HCAHPS. RMS is an approved HCAHPS vendor located outside of Syracuse, NY.

Have any questions about CMS HH-CAHPS® dry run? Read this article to find out what the dry run is, how you get started and why you should use RMS as your approved HH-CAHPS® survey vendor in NY.

Case Study 1: RMS discusses our market research with a major hospital to assist them with their marketing and advertising efforts.

Looking for your HH-CAHPS vendor in NY or HCAHPS vendor in NY? Look no further than Research & Marketing Strategies (RMS) located in Central NY. We will handle all of your HH-CAHPS and HCHAPS vendor needs.