Looking for some tips on topics to cover in your employee survey? Thinking about doing employee satisfaction surveys? You already see the value in it, so you’re on the right track. Here is a blog post on why you should use a third-party like RMS to administer it.

Looking for your HH-CAHPS vendor in NY or HCAHPS vendor in NY? Look no further than Research & Marketing Strategies (RMS) located in Central NY. We will handle all of your HH-CAHPS and HCHAPS vendor needs.

This article gives an overview of the major impact telephone experiences has on customer satisfaction and how RMS detailed similar findings in other market research projects.

RMS has recently added a new Twitter account.

This Bunker Blog post discusses the reason why 400 completes is such a common theme in market research.

A recap of a blog post from Relevant Insights that discusses how to make the most of market research if you have budget limitations.

The Bunker applies sound market research principles to American History

This post quickly overviews some major product launches that flopped once they hit the market – all of which could have been avoided with some timely and sound market research.

This blog post discusses the importance of doing benchmark research and the shortfalls that are generated without one.

This article discusses the value of customer satisfaction research. Some of the most important value in customer satisfaction research is the survey tool you are using in itself. Asking your customers for feedback on you lets them know ‘you’re listening.’