This blog post discusses several tips that a focus group moderator can use to handle different types of participants.

Market research can answer many, if not all questions that a business owner has. There is an endless amount of market research that can help small and mid-size businesses. Here are some important things to keep in mind if you are part of a small or mid-size business (or starting a business) and you are considering market research.

Open-end responses are a great tool to include within surveys. They can be a source for both qualitative and quantitative data. Survey coding is a very delicate process. This article discusses a few tips for survey coding to ensure quality data.

Have any questions about CMS HH-CAHPS® dry run? Read this article to find out what the dry run is, how you get started and why you should use RMS as your approved HH-CAHPS® survey vendor in NY.

RMS adds Chris Coville to our staff.

This Bunker Blog post talks about how mail surveys, (a thing of the past to some market researchers) can and are still effective for market research. The Bunker gives 7 reasons as to why this is the case.

Case Study 2: RMS discusses our market research with a local school district outside of Syracuse, NY.

Case Study 1: RMS discusses our market research with a major hospital to assist them with their marketing and advertising efforts.

Looking for some tips on topics to cover in your employee survey? Thinking about doing employee satisfaction surveys? You already see the value in it, so you’re on the right track. Here is a blog post on why you should use a third-party like RMS to administer it.

This Bunker Blog post lists some of the benefits of doing qualitative research, in particular in-depth interviews (IDIs).