Tag Archives: COVID-19

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  1. COVID-19 Concerns in the Workplace

    As the number of COVID cases in our CNY area is on the rise, businesses across the state, RMS included, are keeping up with government guidelines and safety protocols to ensure safe and efficient working environments, both in the office and working remotely.   During this time of plan activation, the RMS team is encouraging Read more

  2. In-Office Protocols: Our Team’s Response to COVID-19

    Here’s a look at our team’s evolving response to COVID-19 and what that means for our standards when conducting business at the office.

  3. Satisfaction Surveys for the Win

    We know you care about your employees, and if you want to hear from them, all you have to do is ask. Navigating Everyone’s New NormalNow is the time to find out exactly how your team is feeling and how they’re adjusting as you all move forward and make plans for your next steps. Some Read more

  4. That’s a Wrap for 2020 PCMH Recognition

    The following blog post was written by Shannon Beebe, Manager of Healthcare Operations. It is hard to believe that we are approaching the end of 2020. What a year it has been! COVID-19 has impacted our entire nation, including how and where we receive primary care. Telemedicine, and video conferencing, as a means of receiving Read more

  5. Have Your Customer’s Preferences Changed as a Result of COVID-19?

    Have customer needs changed? This is a common question that is differentiating the businesses who thrive from those who do not during this time of change. Understanding evolving consumer preferences following COVID-19 is not only important in terms of customer relations, but it also helps ensure you’re investing in the avenues your customers prefer and Read more

  6. Market Research in Times of COVID-19

    Within the last few months of the COVID-19 virus impact, consumers and business owners, alike, have been faced with a rapidly changing world that has affected every aspect of their lives—market research included. With the addition of shelter-in-place orders, there is a noticeably positive shift in response rates for market researchers. The RMS team has Read more

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