Open-end responses are a great tool to include within surveys. They can be a source for both qualitative and quantitative data. Survey coding is a very delicate process. This article discusses a few tips for survey coding to ensure quality data.

Have any questions about CMS HH-CAHPS® dry run? Read this article to find out what the dry run is, how you get started and why you should use RMS as your approved HH-CAHPS® survey vendor in NY.

This Bunker Blog post talks about how mail surveys, (a thing of the past to some market researchers) can and are still effective for market research. The Bunker gives 7 reasons as to why this is the case.

Case Study 2: RMS discusses our market research with a local school district outside of Syracuse, NY.

Case Study 1: RMS discusses our market research with a major hospital to assist them with their marketing and advertising efforts.

Looking for some tips on topics to cover in your employee survey? Thinking about doing employee satisfaction surveys? You already see the value in it, so you’re on the right track. Here is a blog post on why you should use a third-party like RMS to administer it.

Looking for your HH-CAHPS vendor in NY or HCAHPS vendor in NY? Look no further than Research & Marketing Strategies (RMS) located in Central NY. We will handle all of your HH-CAHPS and HCHAPS vendor needs.

This article gives an overview of the major impact telephone experiences has on customer satisfaction and how RMS detailed similar findings in other market research projects.

This Bunker Blog post discusses the reason why 400 completes is such a common theme in market research.

A recap of a blog post from Relevant Insights that discusses how to make the most of market research if you have budget limitations.